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Author
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Topic: Experience with APEX Motorsports
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andyman_2k01
CAFords OG
Member # 1448
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posted
 
Here's my experience. Sorry it is a little long, but I want to give you the full story. p.s. I won't be going back there ever again for any work on my car.
I call on thursday and book an appointment to get my Maximum Motorsports Sub Frames Connectors welded up. Mario on the phone told me it would be $148.95 and would take about an hour and a half. I said no problem, and we book it for saturday at 11a.m. no problem.
I show up around 11:10a.m. due to work issues. The have me sign the usual papers with the approx. amount on the papers and such. I tell them that I have a bad exhaust leak and they said it wouldn't be a problem. They pull my car up onto the lift to start the drivers' side. Immediately they see from under the car that one of my 02 sensors was just hanging down out of the o/r xpipe. Ed tells me that there is my exhaust leak right there, and that I should replace both front 02 sensors. Thinking that would solve the problem I gave them the okay to get me two new 02 sensors.
While Dave is about to start working on the car, he notices that the underside of my frame is a little damaged due to jack stands. They don't say anything other than the fact that they noticed it was damaged some and starts working on the welding. Me and my good buddy start talking it up with Ed who seems like he is well informed on 4.6L mustangs (said he's been doing it for almost 4 years.) I told him that I thought my exhaust leak was from my driver's side stock exhaust manifold being cracked. Ed claimed that that would be nearly impossible and he has never seen a stock one crack. ![[Confused]](confused.gif) I'm like ermmm okay. My buddy and I start asking him about reccommended brands and such for headers (since i was about to put on BBK shorties). He told me there is no good brands out that are reliable and won't eventually crack and leak. My buddy begged to differ and told him that he has had long tubes on his 429 1971 mach 1 for almost 3 years and has had no problems with cracking or leaking. Ed said it had to do with different temperatures in the different motors (my buddy and I were puzzled). Anyhow, Ed told me that I should just stay with my stock exhaust manifolds, and then had to go.
Meanwhile, after about an hour I notice that Dave is still working on the drivers' side sub frame connector. I'm like wtf?!?! Oh well I thought, he knows what he is doing. The driver's side after an hour and a half goes on. He then takes black paint, without putting primer on, and sprays the subframe. After numerous trips back to his tool box he's done with that side.
Now here's the best part. The part at which I'm really fired up about but didn't notice until I got home. After Dave finishes up with the driver's side, he asks LIA, believe that was the name (president of Stallions) to move my car over on the lift. He acknowledges and they lower my car back down. LIA backs my car off the lift and then pulls it back on closer to the left (so dave can get a better shot at the passenger side frame). Dave tells him that he is still a little off. Lia opens my driver's side door with his head looking back and backs my car up to try again. NOW I WASN'T AT THE RIGHT ANGLE TO SEE IT, BUT MY BUDDY SAID "DUDE HE JUST HIT YOUR DOOR ON THE BEAM OF THE LIFT". it looked close from my angle, but Lia pulled the car forward before I could come around and see. Lia gets out and shuts my door, looking at my door for a moment, but doesn't say anything and walks away, so I think everything is fine.
Meanwhile, after going and getting something to eat (because it was taking so damn long) we come back and Dave is still working on my passenger side. This is about 3 hours later. 2 1/2 hours of which we were sitting in the shop waiting.
It's hot, my buddy and I just got done working since 4a.m., and we were told this would be done in an hour and a half, so we're wondering what is going on. Dave tells me that one of my 02 sensors was cross threaded, and that we would have to come back to get a bung welded in, but he did what he could to keep it in there. I told them I just wanted things done right. He acknowledged and once again didn't put any primer on the sub frame and sprayed the passenger side black.
Ok, I thought, everything is done, my exhaust leak is going to be fixed, they did an awesome job, this is going to be great right? WRONG. ![[Mad]](mad.gif) They pull my car off the lift, start it up, and what do I hear. An aweful ticking of an exhaust leak. I look at Dave and said, sounds like my stock exhaust manifold is cracked. And he said "yeah that is what it sounds like to me." , the same guys that told me that they knew the problem and that they were sure that the stock exhaust manifolds never cracked or leaked are now saying what I said from the start.
So I'm kinda pissed . I go inside to see Mario and he hands me a bill for $470.00 ![[Eek!]](eek.gif) WTF?!?! I asked what the $470.00 was for. He said well all the labor and the two new 02 sensors @ $85 dollars a piece. I asked how that could be when he told me it was only going to be $148.95 (plus two 02's that I agreed to paying). And he said well your frame was really messed up and we had to do a lot of fixing. (Oh so the extra 30-45minutes of Dave just trying to find the right tools was included too I guess) I'm thinking, how does a little go to a lot, plus, by the crappy job he did, I could have had my little brother do it with his welder. I asked Mario if there was any adjustments he could make because I don't feel like I should pay $470.00 for that work (welding on my subframes and screwing in two new 02 sensors.) NOT TO MENTION THE FACT THAT I HAD NO IDEA MY DOOR WAS CRUNCHED AND MY PAINT WAS ALL CHIPPED OFF ON THE TOP CORNER OF MY DRIVER'S SIDE DOOR. Dave got up at this point and said "I don't know, I just did all the sweat work," and walked out of the room. Mario is like well I can mark it down to $410 but that is it. I'm so fed up at this point that I said just charge my card and let me get out of here. He does and we leave. On the way out I see Dave talking with my buddy and ask how the bill got so expensive for doing two fairly simple jobs? He shrugged his shoulders and said nothing. We get into my car and drive off.
When I get home I notice the damage done to my door. My buddy looks at it and says I told you he hit your door. Thank you Lia for noticing it and not saying a damn thing. Too bad you guys were closed by the time I saw it and don't open till tuesday. This was my experience, and will never recommend this shop. I'll make sure to call em on Tuesday
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-00 Mustang GT (R Clone)
-99 Saleen Convert. #231-SOLD
Posts: 1503 | From: Bay Area, CA | Registered: Jun 2002
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UNTOUCHABLE2
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Member # 5889
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posted
hummmm i think that you should of been tole that it was going to be that much more before they finished up the job.... sounds like they were ![[BS flag]](graemlins/bs_flag.gif)
Posts: 1033 | From: 510 | Registered: Jul 2005
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88DroptopGT
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Member # 2535
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posted
Pretty wild story.
Hope you get that taken care of bro. $400 for some new o2 sensors and non-primered subframe installation is ridiculous.
*Waits with popcorn*
Posts: 3978 | From: 707 | Registered: Mar 2003
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Fostang
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Member # 3752
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posted
1st mistake going to Apex
2nd taking the "sales pitch" bait
3rd not verifying prior to authorization of work performed how much infact it was going to be.
Did you really think they were going to put in the 02's for free? There shop charge min is approximately $80/hr billed in full increments i.e. if they take 1 min thats $80 if they take 1hr1min thats $160.
I'm sure they never actually "guaranteed" that the exhaust leak would be fixed.
But I do understand you being upset. I've heard nothing but bad comments about Apex lately.
[ September 25, 2005, 03:55 PM: Message edited by: Fostang ]
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67' Fastback TT 408
67' Camaro Lsx
64' Corvette Fuelie
57' Chevy Bel Air Lsx
68’ Pony Convertible
66’ Pony Coupe
Posts: 3011 | From: Stockton/Danville | Registered: Nov 2003
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two-gun kid2
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Member # 5891
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posted
im see you went with pablo, how is he doing, havent see him in a while.good luck with dealing with apex ![[patriot]](graemlins/patriot.gif)
Posts: 5566 | From: Hayward,Ca | Registered: Jul 2005
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JohnB
Tech Moderator
Member # 969
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posted
Definitely one helluva story.
Edit: you didn't want to give them the opportunity to make things right prior to posting this?
[ September 25, 2005, 03:57 PM: Message edited by: JohnB ]
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1965 Shelby Cobra
1993 Cobra
2012 F150 Raptor
2020 GT500
Posts: 6523 | From: Orlando FL/Redding CA | Registered: Mar 2002
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andyman_2k01
CAFords OG
Member # 1448
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posted
Dishonesty can't be made right, well not like that anyhow. But I see where you are coming from john.
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-00 Mustang GT (R Clone)
-99 Saleen Convert. #231-SOLD
Posts: 1503 | From: Bay Area, CA | Registered: Jun 2002
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SmokinLX
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Member # 1684
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posted
quote:
Originally posted by JohnB:
Definitely one helluva story.
Edit: you didn't want to give them the opportunity to make things right prior to posting this?
There is always two sides to the story but damn sound's like they got the best of You. Why someone that does'nt work there would ever touch your car more the less drive it is what I would be asking? I just bought o2 sensors for 45 bucks a piece. So the 85 a piece was with labor rite? Hope they make it rite with Ya.
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Dont claim power if ya cant mile per hour. 10 second AOD
Posts: 4388 | From: East Bay | Registered: Aug 2002
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andyman_2k01
CAFords OG
Member # 1448
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posted
The guy that messed up my door does work there. I'm sure I got his name wrong. He's president of the car club stallions aka "Mr.Stallion". On his shirt it was either LIA, or IAL, or something of the sort. The fact that he noticed what he did and played it off like nothing happened was what really made me upset when i noticed it.
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-00 Mustang GT (R Clone)
-99 Saleen Convert. #231-SOLD
Posts: 1503 | From: Bay Area, CA | Registered: Jun 2002
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89 FAKE SNAKE
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Member # 4531
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posted
damn..this aint the first time iv heard something bout the dude from stallions..i was told by a friend the he got fired or was bout to..damn andy sorry to hear this..
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90 COUPE
01 R1 (stock)
04 XR-50(stroked)
06 TT-R50E
SRA & PWA member
Posts: 3075 | From: san jose | Registered: May 2004
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BLK02GT
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Member # 5653
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posted
Mr. Stallion is JAI...or Jason. i met him once when frank "S2Stallion" was doing my PI Swap on my 97GT. he was a cool guy when i met him.
but i would take your car back and show them the door...thats pretty fucked up on their part. i WAS going to save some money and get the cobra/bullitt rotors and calipers done for my GT....now im having second thoughts
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2019 Ford Expedition Limited
2002 Ford Mustang GT
Originally Member #4241
Posts: 1247 | From: Tracy, ca | Registered: May 2005
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Dag302
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Member # 4682
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posted
Thats why I go to JohnB!!!!! No Drama!!!
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04 Expedition 4X4
93 Cobra #822
96 Cobra
Posts: 2842 | From: Sacramento | Registered: Jul 2004
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SmokinLX
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Member # 1684
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posted
quote:
Originally posted by Dag302:
Thats why I go to JohnB!!!!! No Drama!!!
![[worship]](graemlins/worship.gif)
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Dont claim power if ya cant mile per hour. 10 second AOD
Posts: 4388 | From: East Bay | Registered: Aug 2002
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NO MANRZ
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Member # 566
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posted
Make sure you hand them an estimate from a bodyshop for the door ding. When you come back with the real bill make sure to raise the price 3 fold like they did. What a bunch of B.S.
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Bring It . . .
Posts: 1938 | Registered: Nov 2001
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166 Merlo
FELONY
MOTORSPORTS
Member # 1549
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posted
quote:
Originally posted by NO MANRZ:
Make sure you hand them an estimate from a bodyshop for the door ding. When you come back with the real bill make sure to raise the price 3 fold like they did. What a bunch of B.S.
Yea if you bring your car to fremont there is this place called EMC Collision. They can do just that for you.$$$$ This is the most expensive body shop around here.
[ September 25, 2005, 05:32 PM: Message edited by: 87 Saleen ]
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'89 - Boss Coupe
'70 - Drop Cutthang
'68 - Cougnut
'87 - 0166, Its real
Posts: 3953 | From: Thebay | Registered: Jul 2002
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putter
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Member # 4253
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posted
Thanks for the heads up!!!! They had the chance to make it right when you payed the bill and asked why it was so high, also when the guy looked at the door he had the chance to make it right then also. Lastly if only one o2 sensor was hanging why replace both? Sounds to me like they are ok with doing people wrong unless you fight for it? Not a good place. He should have voluntered to fix the door not waited to see if you would notice.
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KEEP THE SHIT REAL!
Is someone posting a bunch of B/S and lies? PM me Ill bust em out for ya!
Sellers Beware WayfastYtee "BAD TRADER"
Posts: 626 | From: sacramento | Registered: Mar 2004
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87GeeTee
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Member # 5905
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posted
Sorry to hear that. If Mario fixes nothing. Then, report them to the Better Business Bureau.
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Member #: 5145
Join Date: Dec 2004
PWA Owner & SRA Member
Two-Gun Motorsports
2002 GT; Gone But Not Forgotten
1987 GT Vert (Sold!)
Posts: 4278 | From: San Pablo | Registered: Aug 2005
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andyman_2k01
CAFords OG
Member # 1448
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posted
Thanks for the feedback fellas. So you recommend taking my car into a body shop first before I show my face at APEX again? I'm assuming that would be the best bet. All I ask is for legit business. I don't mind paying for good service and legitimate business, but I feel like I was royally screwed.
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-00 Mustang GT (R Clone)
-99 Saleen Convert. #231-SOLD
Posts: 1503 | From: Bay Area, CA | Registered: Jun 2002
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hidnn.o.s.
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Member # 1219
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posted
I CANNOT understand why you say you SAW (you or your friend) someone hit your door on the post, they look to aknowledge it, and you don't look at the door yourself until you get home and are mad at the cost
IMO, you didn't bring it up THEN AND THERE, you are s.o.l.
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R.I.P. Willie G. You are missed on this forum
Posts: 15950 | Registered: Apr 2002
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SmokinLX
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Member # 1684
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posted
quote:
Originally posted by andyman_2k01:
Thanks for the feedback fellas. So you recommend taking my car into a body shop first before I show my face at APEX again? I'm assuming that would be the best bet. All I ask is for legit business. I don't mind paying for good service and legitimate business, but I feel like I was royally screwed.
I'm sure they would have preferred You to be a little bitch and kept quiet and not did anything to fix the problem! We are all here to share info and help each other out, and if they would have done a great job I'm sure You would have posted how happy You were. Thank's for sharing your experience. Hope someone steps up and makes this rite for You. I will be waiting to see how this turns out for Ya.
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Dont claim power if ya cant mile per hour. 10 second AOD
Posts: 4388 | From: East Bay | Registered: Aug 2002
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Coupe
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Member # 3001
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posted
quote:
Originally posted by SmokinLX:
quote:
Originally posted by Dag302:
Thats why I go to JohnB!!!!! No Drama!!!
TIME AFTER TIME
My cars take turns going to his house lol.
Posts: 284 | Registered: Jun 2003
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STEED
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Member # 4787
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posted
Before you decide to tarnish someones name in public view, don't you think you ought to hear what they have to say and then go from there?
Maybe before you put it all over the internet?
If your car got damaged and both you and your friend were right there to see it, and he tells you he thinks he saw it....and you don't check? When you're less than 5 yrds form the car? You don't even attenmpt to leave your seat?
I am the one in question here as far as damage to a door goes. I am in no way someone who would try to get over on someone for anything, especially something like this.
I remember this situation because it was just yesterday. I am only a wrench, and do not follow things as far as prices go, so I can only speak on behalf of what I am being accused of.
All I know is your car was there for a subframe install, and I was busy on another project. I was asked to move your car over more on the lift so the install could be completed. I did.
Both you and your friend were sitting less than 5yrds from the car. If it had "hit" as you say a pole and either your friend or both of you saw it(still less than 5yrds from the car). Why wasn't anything said????? You mean to tell me neither of you even looked at it? I know for a fact that after I moved your car your "friend" got up and walked to the car and looked at it as well as underneeth to see the subframe job. Absolutely nothing was said. I even began a conversation with you right after about street racing and advice on what to do with getting a build bottom end. Do you remember?
If either you or your friend saw me "damage" your car a good time to say something would have been then don't you think? But neither of you did. Why? Weren't you sure you saw me damage it?
In reading your post you also make it seem as I know I did it and I tried to hide it or something
I'm not here to bash, but your car has alot of dings, scrathes and tears which you even pointed out a few to me. I don't appreciate you putting my name here and trying to make me seem like some kind of asshole who is out to screw people over.
I really beleive you are very upset with what fees you had to pay and this door issue is to make the situation worse.
I can do right by any faults I make as long as i'm givien a shot to do so. But trying to tarnish someone's name because you're upset before talking with the people involved is nonsense.
I hope this can be resolved because this here is some bs.
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Jason McCallum
TPS Motorsports GM
Origonal Stallions Member
89LX: Built, Stroked, & Blown
07GT: Blown
www.TPSmotorsports.com
408-370-1477
Posts: 892 | From: Cambell, CA | Registered: Aug 2004
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JohnB
Tech Moderator
Member # 969
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posted
Can't this be handled in PMs or otherwise??
No offense STEED, but by the legth of your post...you're attempting to defend yourself. Folks only defend themselves when they have done wrong. Just my .02.
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1965 Shelby Cobra
1993 Cobra
2012 F150 Raptor
2020 GT500
Posts: 6523 | From: Orlando FL/Redding CA | Registered: Mar 2002
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STEED
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Member # 4787
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posted
you're right, pm's is better. But I had to at least say that. If I claimed you damaged my car what would you do? I'm sure you expalin the situation in a whole instead of 1 sided right? well that's all I did. I am done.
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Jason McCallum
TPS Motorsports GM
Origonal Stallions Member
89LX: Built, Stroked, & Blown
07GT: Blown
www.TPSmotorsports.com
408-370-1477
Posts: 892 | From: Cambell, CA | Registered: Aug 2004
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Juiced-03
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Member # 2245
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posted
WOW that is like the 98378737832473 time I have heard bad things about Apex. I appreciate the heads up and will tell others to stay away.
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Just your typical modded '03 Cobra
Posts: 359 | Registered: Dec 2002
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