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[QUOTE]Originally posted by macthizzle: [QB] Me: Ok, can be used for a secondary(comparison)? The written statement is not clear enough to prove my thought process wrong. The values from those websites (KBB,Edmonds,NADA,) are the same as CCC except when the vehicle history report is printed from Carfax it shows its worth $1480 more than retail value. I prefer a letter with the company's policies stamped and signed and it stating that cars history cannot be proven by CarFax or cannot show the increased value of the vehicle. If that can be done please let me know who can help me. Why does my claim remain closed? Adjuster Supervisor- This settlement offer will not change. Our original offer is valid and within the scope of CA regulations. Unless you proceed through the appraisal clause, there will be no change to this offer. Me- Ok, can I have the documentation I am asking for? There is no way I am going to sit here and believe you without anything in writing that specifically states that I can't prove my cars value by Carfax vehicle history. You have stated many times that you can't accept any of those websites as primary's but that is not what I am asking for. Please give me the contact information of someone that can get me what I am asking for. [/QB][/QUOTE]
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