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[QUOTE]Originally posted by AL STOCK: [QB] [QUOTE]Originally posted by N8: [qb] [QUOTE]Originally posted by AL STOCK: [qb] [QUOTE]Originally posted by castor: [qb] Like someone already posted, if you have a 192.168.x.x address, you're pulling that from your router most likely from DHCP. DHCP has a range of internal IP's for you to connect your systems through. It sounds like your modem is the problem, or whatever Comcast uses to connect you up with. Have them remote into their modem/equipment inside your house to troubleshoot it. Or, since it sounds like you're getting an IP, maybe the Defaut Gateway on your router has changed or got messed up. Without that, you won't be able to get out to the net. Your default gateway should be, in most cases, the IP of the modem/equipment Comcast installed. From a command line {start, run, cmd), type in ipconfig and that should show you your DG's IP. [/qb][/QUOTE]Yup, problem is with the modem or the Comcast provided product. Troubleshooting your TCP/IP settings isn't going to help him N8 - He said he has tried another laptop and samething so obviously the problem is in the network. Most likely as what Castor described, either DHCP is not sending out IP or something to do with how the DNS/default gateway is pointing. Definetly Comcast related, i suggest calling them back and speak with someone with a little more knowledge. [/qb][/QUOTE]How could his modem be setting his IP to an internal one such as 192....? Do the new modems handle DHCP now? [/qb][/QUOTE]It will also help if he can post the model of the modem, is it one of those Motorola Surfboards? [/QB][/QUOTE]
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