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Anyone have access to ALLDATA? Need help!!!!!
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[QUOTE]Originally posted by EPIK: [QB] [QUOTE]Originally posted by hidnn.o.s.: [qb] I work for for an automotive repair facility and see this VERY OFTEN. People sign the warranty and don't realize they often only pay $75 per hour, don't pay for hazzard fees, fluids, and pay a decreases labor/warranty timeframe. The shop has a couple options, they can leave it alone and leave you liable for the difference or they can work for the warranty companies fee, or they can meet you in the middle and have you pay half the difference etc. Unfortunately if you read the fine print of the entire warranty info you'll see the labor time guide they use etc. But when people are financing a car they sign and go to the next page, happens ALL TOO OFTEN and leaves the shop working on the car to look like the bad guys often and have to spend hours on the telephone working with the warranty company on behalf of the policy holder. [/qb][/QUOTE]I don't see the shop looking like the bad guy whatsoever. I knew before I took the car to the shop that it was going to be a fight to get all the coverage. I have read the warranty form a million times, & I see what is, & isn't covered. Basically, the warranty company was overlooking 1 major part of the repair, which was REMOVING THE ENGINE... This is the standard procedure when removing a cylinder head on a 4 valve... Anyhow, I did get help from am member here on the board who works for all data. It does say that the job takes 8.0 hours to remove the head, but at the bottom of the page it also says "after engine removal", which would add many more hours to the job. With this info in my posession, I called the warranty company & explained it to them, & got them to raise the labor hours to 13.9.... These companies will try to get over on the customer in any way they can, but you just have to play hardball with them & do your research.... [/QB][/QUOTE]
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