|
Author
|
Topic: 50 resto damage products
|
D.R.E
¯
Member # 10484
|
posted
 
 
Hey guys Iam curious if anyone has had this problem just received my bbk long ceramic coated headers to find deep grind marks on the tubes near the flanges on the driver side header so I snapped pics called them the guy told me to send the pics so I did 2hrs later he calls back saying if I would take a 50 dollar refund and I said no I would like to get another set sent out and send these back so he says he has to talk to his vender rep so another 3hrs go by he calls back saying ok I'll email you a call tag so I can send them back and get the new ones out i said ok that's fine now that was yesterday or 2pm in Texas at that time and I've yet to received a email I feel as if Iam being stalled to keep these shitty headers any thoughts....  .
--------------------
Local 3 Operating Engineers member
1991 titanium frost coupe
1991 x chp coupe
Posts: 505 | From: Vallejo | Registered: Nov 2010
| :
|
|
Blind
2.3L
CAFords OG
Member # 3052
|
posted
keep calling ![[Smile]](smile.gif)
--------------------
89 LX Notchback ex 4cyl, 14psi
02 Harley F150, 15psi
Posts: 8521 | From: Fairfield | Registered: Jul 2003
| :
|
|
trickflow211
¯
Member # 8503
|
posted
Delete
Thought it was late model lol sorry
[ 2015-04-15, 11:34 AM: Message edited by: trickflow211 ]
--------------------
1990 Cobra Clone 421 Tq 420 Hp
Need General Contractor Services? 925-338-5422 serving East Bay Area over 20yrs
Posts: 2449 | From: Pittsburg/Sacramento | Registered: Jul 2008
| :
|
|
POWERED BY FORD
¯
Member # 9204
|
posted
quote:
Originally posted by trickflow211:
Delete
Thought it was late model lol sorry
Same thing
Posts: 2204 | Registered: May 2009
| :
|
|
Sinister Mustang
¯
Member # 13889
|
posted
Hey D.R.E,
$50 dollar refund? Good grief... BBK is located in So-cal. They could easily have a shipping label emailed to you, shipped back to the manufacturer and have a set drop shipped to you immediately in the time its taken.
keep us updated!
Thanks,
- Michael
[ 2015-04-15, 12:02 PM: Message edited by: Sinister Mustang ]
--------------------
Message me for 1979-2015 Mustang Parts!
www.SinisterMustang.com
Posts: 255 | From: Roseville,CA | Registered: Dec 2014
| :
|
|
Vndcatr
CAFords OG
Member # 2343
|
posted
lol theyre going to get worse scratches than that putting them in..but, I get it ..
--------------------
Built 01 cobra
400 rwhp
11.7@117mph , 1.62 60ft
Posts: 1066 | From: Sacramento,Ca | Registered: Jan 2003
| :
|
|
|
|
Saleen 00-768
¯
Member # 9379
|
posted
Latemodel sent me a 80$ turn signal assembly that didnt work right so instead of making me send it back i ordered the oem ford turn signal from them and they subtracted the price of the faulty one. I was happy with that
--------------------
'00 Saleen SC #768
'90 GT
'90 California Edition (sold)
'87 Saleen #264 (sold)
Posts: 1664 | From: NOR✯CAL | Registered: Aug 2009
| :
|
|
PonyBoy415
¯
Member # 13662
|
posted
quote:
Originally posted by Vndcatr:
lol theyre going to get worse scratches than that putting them in..but, I get it ..
+1
--------------------
2013 GT500 Deep Impact Blue # 2878
2013 5.0 with TrackPack - Sold
2001 GT Convertible
2012 Focus SE MK3
1989 5.0 LX Convertible - Sold
Posts: 356 | From: San Francisco | Registered: Jul 2014
| :
|
|
Gnari-Garage
CAFords OG
Member # 3164
|
posted
I don't even know whey the guy had to check, parts are back... customer isn't happy... ![[Confused]](confused.gif)
--------------------
2017 McLaren 570GT
2019 Audi S5
2017 Tundra 7" Lift, 37" Tires
Posts: 4017 | From: 916-sacramento | Registered: Aug 2003
| :
|
|
06ragtopgt_SOS
¯
Member # 11327
|
posted
Doesn't sound like their usual MO, I ordered a chin spoiler from them that showed up with a small tear in the bottom. I called and they asked for pics, they sent me a new one the same day and let me keep the old one. I would call back.
--------------------
Lame ass 2006 3V GT. Low and slow, all bark, no bite.
Posts: 423 | From: 916 | Registered: Oct 2011
| :
|
|
SLOWBACK 67
¯
Member # 6348
|
posted
I would just keep em. You're not gonna see that scratch when it's installed.
--------------------
Originally posted by turbo50:
I have no intenions of keeping anyones parts or taking anyones money.
Posts: 8582 | From: Vallejo | Registered: Dec 2005
| :
|
|
92_5.0
¯
Member # 7624
|
posted
quote:
Originally posted by Vndcatr:
lol theyre going to get worse scratches than that putting them in..but, I get it ..
Absolutely! they are going to get scratched up regardless, but I too understand. It's the principal..but if your in a hurry to install them, I wouldn't waste time haggling.
--------------------
Infineon/Sears point? same difference!
11.8 @ 115 mph @ Sac Raceway
411 rwhp 402 trq (old set up)
540 rwhp 517 rwtrq (new set up)
ET's to come
Posts: 1629 | From: bay area | Registered: May 2007
| :
|
|
D.R.E
¯
Member # 10484
|
posted
Update finally had to email them again then 3hrs later they sent me the call slip and they've sent out the other headers already which is nice but man this could've went alot quicker....no I'll have the headers protected before installing plus my motors not even in yet I've installed some before without scratching anything.
Posts: 505 | From: Vallejo | Registered: Nov 2010
| :
|
|
D.R.E
¯
Member # 10484
|
posted
Better pic of the scratches looks someone went to it with a grinder 
--------------------
Local 3 Operating Engineers member
1991 titanium frost coupe
1991 x chp coupe
Posts: 505 | From: Vallejo | Registered: Nov 2010
| :
|
|
SLOWBACK 67
¯
Member # 6348
|
posted
Yeah after seeing the second pic I have to agree with you. That's damaged more then it looked in the other pic.
--------------------
Originally posted by turbo50:
I have no intenions of keeping anyones parts or taking anyones money.
Posts: 8582 | From: Vallejo | Registered: Dec 2005
| :
|
|
Sinister Mustang
¯
Member # 13889
|
posted
Honestly,
It look's like someone tried installing it, and banged it up a little. I feel like if a that had been hit by a grinder, the finish would be completely gone.
Perhaps a customer of LMRs returned it after a few scratches, claiming the same thing you are, and they just figured they'd just resell it. Who knows?
--------------------
Message me for 1979-2015 Mustang Parts!
www.SinisterMustang.com
Posts: 255 | From: Roseville,CA | Registered: Dec 2014
| :
|
|
SwEeT03Gt
¯
Member # 10283
|
posted
quote:
Originally posted by Sinister Mustang:
Honestly,
It look's like someone tried installing it, and banged it up a little. I feel like if a that had been hit by a grinder, the finish would be completely gone.
Perhaps a customer of LMRs returned it after a few scratches, claiming the same thing you are, and they just figured they'd just resell it. Who knows?
lmr isn't 50restro
Posts: 4484 | From: -NicKlE n DiMe- | Registered: Sep 2010
| :
|
|
PonyBoy415
¯
Member # 13662
|
posted
I've bought so many things from different mustang parts dealers , in my opinion American Muscle has the best customer service .....I try to get everything from them first.
Posts: 356 | From: San Francisco | Registered: Jul 2014
| :
|
|
SWITCH 625.0
¯
Member # 9322
|
posted
I have bought quite a few parts from 5.0 Resto/LMR for both mine and my son's Fox projects. Prices are good,shipping from Texas is reasonably fast,and with one exception,parts have been of decent quality. The one exception was taken care of immediately with no questions asked. I was very impressed with their customer service and have recommended them on many occasions.
--------------------
04 TR Cobra
07 Shelby GT/SC 552 HP
89 Gt 331,AFR's,Paxton,TKO,3:73
68 Nova 396, 4 speed, 12 Bolt
65 SPF 427 Cobra Replica
Posts: 165 | From: Yuba City,Ca | Registered: Jul 2009
| :
|
|
POWERED BY FORD
¯
Member # 9204
|
posted
quote:
Originally posted by SwEeT03Gt:
quote:
Originally posted by Sinister Mustang:
Honestly,
It look's like someone tried installing it, and banged it up a little. I feel like if a that had been hit by a grinder, the finish would be completely gone.
Perhaps a customer of LMRs returned it after a few scratches, claiming the same thing you are, and they just figured they'd just resell it. Who knows?
lmr isn't 50restro
??? Go to 50resto.com and see where it takes you
Posts: 2204 | Registered: May 2009
| :
|
|
SwEeT03Gt
¯
Member # 10283
|
posted
quote:
Originally posted by POWERED BY FORD:
quote:
Originally posted by SwEeT03Gt:
quote:
Originally posted by Sinister Mustang:
Honestly,
It look's like someone tried installing it, and banged it up a little. I feel like if a that had been hit by a grinder, the finish would be completely gone.
Perhaps a customer of LMRs returned it after a few scratches, claiming the same thing you are, and they just figured they'd just resell it. Who knows?
lmr isn't 50restro
??? Go to 50resto.com and see where it takes you
well shit ya got me ![[dance]](graemlins/dance.gif)
Posts: 4484 | From: -NicKlE n DiMe- | Registered: Sep 2010
| :
|
|
RRRCobraSC281
¯
Member # 7086
|
posted
On my project I'vebought ffrom LMR and AM. I worked out a deal with AM that I order large quantities to get a bigger discount, since they could consolidate shipping so to pass the savings to me. So I order a number of big items, namely the LX bumper cover and header panel. Stored at the corner of the formal living room. Nobody messed with it. Then came time to get the car ready for paint so went to open the header panel box only to find the ship cracked in 2 places. Literally the header panel was in 3 big pieces. Told them just refund me and I'll buy 1 from another vendor (LMR) since the white one is just too flimsy.
So finally got the one from LMR and it was the same flimsy header panel, but at leastthey were smart enough to rredox it into a more sturdy box. So then I proceeded to open the box for the bumper cover and found that it was cracked right across 1 of the bolt holes at the narrow section of the side marker light. They told me that they cannot do anything about it since it is beyond the 30 day policy. I made sure that they know we how much I've bought from them and that I was still in the middle of my project, that their stance on their policy will effect where I do business from here on out. They stood buy thier policy, so now I shop everywhere else first before checking AM.
Now I did get some damaged goods from LMR but it was damaged from the manufacturer. The box lacked enough padding coming from the manufacturer. They replaced it after sending them pics of the damage and the box.
--------------------
Project 93GT500 has started
90 Coyote Coupe (sold)
88 Mach 1 Coupe MM&FF 6/14 (sold)
65 FFR Cobra (sold)
Posts: 1746 | From: Fremont, CA | Registered: Sep 2006
| :
|
|
RRRCobraSC281
¯
Member # 7086
|
posted
Those marks look like it was from the flange from the other header touching it during shipping. I look at it like this, "Did the vendor try to protect the finish by wrapping it with newspaper or with bubble wrap or car board?" And I would realize that the headers are big and an odd shape. So to expect a box to keep them from moving around is really wishful thinking. I think this is the problem with FREE shipping is that they have to box things so that it's economical. But if you were to pay for the kind of packaging that would keep the parts secured and protected, then it would probably be Iin a bigger box and weigh a little more with formed fill padding.
Just like when I ordered some SVO tail light lenses, it looked like the manufacturer wrapped the lenses a bit too early because the paper stuck to the black paint on the lenses. After using a wet sponge I was able to remove the stuck paper, but the finish was not as smooth in some spots because of the paper. I know I could probably repaint and fix it. To me these vendors are providing parts we want at the lowest price with very little margin.
--------------------
Project 93GT500 has started
90 Coyote Coupe (sold)
88 Mach 1 Coupe MM&FF 6/14 (sold)
65 FFR Cobra (sold)
Posts: 1746 | From: Fremont, CA | Registered: Sep 2006
| :
|
|
MaK_1967v8
¯
Member # 12187
|
posted
Looks like it got damaged in transit.
[ 2015-04-16, 08:24 AM: Message edited by: MaK_1967v8 ]
--------------------
1967 C Code Coupe
2004 Roush Stage 2
Posts: 620 | From: Sacramento, CA | Registered: Jul 2012
| :
|
|
Email this post to someone!
Printer friendly view of this Ford topic
