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[QUOTE]Originally posted by fr5.0: [QB] Why do they never cease to amaze me? So here's my story, last night I go to a good friends house and turns out he has a set of motor sport valve covers just laying around, brand new in the unopened box for what ever reason he shoots me a very reasonable deal and now there mine. Ecstatic because they're mine but a little dismayed because I wanted the black ones, but no worries because it was a good deal. Upon arrival at my house I open the box only to find the original receipt. WOW! So today I get a brilliant idea, at about 10 or so i leave work go get the valve covers and finally arrive at 4631 Auburn Blvd Sacramento, CA yea that's right, Sac Mustang. Now with tones of problems in the past and over a hundred complaints from other people that I've heard alone I proceed through the front door thinking its just a simple swap out, no worries. Some one greets me right away and were off. I present him with the valve covers and he inspects them (no problem) I then hand him the receipt he inspects it and to my dismay he gets a puzzled look on his face he looks up at me and very calmly says "you did not purchase these valve covers", so I reply "I bought them from the guy who did. I only wish to swap them out, I do not want the money and if you need I can call him right now". He tels me it wont be necessary, grabs the box and disappears in to the back. A second later he comes back explains to me that the purchase date was so old that they have changed the design he then checks the 2009 catalog and looks at me kind of baffled and says "well, I'm wrong they haven't changed the design. But due to the fact that you're not the original purchaser and the time line being to old I can't help you." Enraged I grab my box and leave, a second glance towards the back parking lot and I switch my path and drive back to chat with Jason Miller of NorCal MotorSports(a decently ran shop with affordable prices and wonderful customer service). As I begin to vent about my dilemma to Jason I remember that the walls between the shops don't go all the way to the ceiling so I choose my words wisely, so as not to get Jason in to a conflict with the owner of Sac Mustang. I explain to him that I was a little disappointed about the polished instead of the black and that Sac Mustang would not honer their receipt due to the age of the purchase. But no biggie because I got a good deal on them about a half a second later the door to NorCal swings open and I see Steve, a guy that has worked at Sac Mustang for a good number of years. I nod at him but he gives me a weird look. He enters the shop and goes around the desk and a car and tuns around and looks at me he says "what are you doing? trying to get free labor?" me thinking it was a joke reply as I laugh "yea right". He then proceeds to tell me that I'm talking shit about Sac Mustang and that I'm the always want shit for free kind of guy and I want them to order me a set of valve covers to trade for a set that I didn't even pay for. Floored I present the evidence, I have a receipt and it was none of his business if I did or didn't pay for the parts and explained that I was simply venting to Jason because I would rather have the black ones instead of the polished ones, and at no time did I say I thought that the guys at Sac Mustang where dousch bags for not exchanging them and having shitty customer service (i just added the last part because that's how i really feel).He then shut his mouth and did not say another word to me, so I stared him down for a min hoping he would look up and I could take his lopy ass out side and teach him a lesson. Needless to say I left with not much more said except "lets go before i beat this guys ass". Due to a lot of respect to Gary and Jason Miller of NorCal MotorSports. Sorry, I just needed to vent hope you guys had a good day and Happy New Year. [/QB][/QUOTE]
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