quote:

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Originally posted by NO MANRZ:
HCI Motorsports in Sacramento --> 916-643-2291

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my motor was built by 93 pony when he was at hci.
he does good work
 

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Posted by 94gt (Member # 3060) on :
 
JohnB loves modulars...
 

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Posted by 93PONY (Member # 60) on :
 
Watch out for Travis at HCI.
He's been fucking the customers over lately....(that's the main reason I left).
3 consecutive customers were overcharged for services my last month at HCI. Including a few on this website.

Got a call from (yet another) customer today that just picked up his car from HCI & the bill far higher than it should have been.

The customer got the bill lowered, but after going over the bill with him myself I saw over $1500 in extra charges that should not have been there.

Things like charging for bearings, bore/hone, balance, assembly of shortblock all charged seperately in ADDITION to charging for a fully assembled/balanced/blueprinted shortblock. All of which is included in the HCI 'shortblock'. (over $1150 in additional charges in this area alone)
Charging for gringing/polishing a crakshaft when no such work was done. ($100)
Charging for shipping when there were no parts shipped. ($50+)
$150-$200 charges for 'Misc hardware & fluids', instead of breaking it down to individual items.

I haven't posted anything bad about HCI since I left. I was hoping Travis would get his ass in gear & stop fucking the customers...or at least that I wouldn't be hearing about it. But my customers (at the new shop) are also HCI's customers & I'm still hearing these horror stories.

This isn't the first time this has happened. In recent past Travis & I had a disaggreement about a warranty issue for a previous customer. Travis didn't want to cover the problem under warranty, I felt there was a valid reason to cover the problem at no charge. In the end he charged the customer & threatened to fire me if I ever disaggreed with him in front of a customer.
This after he'd already charged another customer for what was clearly a warranty issue, but because fixing it involved removal of the engine, dissasembly & some parts, Travis didn't want to take the 'hit' & he charged the customer.
Then yet another warranty issue came in the day I was picking up my tools. Some of you know Omar with the Orange Saleen look-a-like. His motor took a shit due to piston to valve contact that should have been addressed when the motor was built. A guide broke due to piston/valve contact & did some damage to the engine. I have no idea if they're going to charge Omar for the repairs or not.....I would *hope* that they do not, however something tells me Omar will have a bill.

Today I spoke with the owner of ADPerformance where HCI gets all their rotating assemblies. Travis has not paid the bill in 4 months.....so they've now been cut-off.

It really sucks to see this happening. I put in a few years of hard work & Cole/Dave have put in MANY years of good quality hard work & that is why HCI has the reputation it does.

Unfortunately with Travis as General Manager of HCI, they will not last long....& he is destroying HCI's good reputation.
 

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Posted by Hungry Hippo (Member # 537) on :
 
that's a shame about hci. isnt Cole the owner? why isn't he doing anything?
 

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Posted by 93PONY (Member # 60) on :
 

quote:

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Originally posted by Hungry Hippo:
that's a shame about hci. isnt Cole the owner? why isn't he doing anything?

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HCI is a Corporation.....there is no owner. Travis is the CEO's son.
Cole was in charge (GM), but stepped down to semi-retire & just build engines. He was hoping Travis (being the CEO's son) could get some much-needed funding out of his father for Motorsports.
 

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Posted by putter (Member # 4253) on :
 
Sounds like the owner needs to be informed of whats going on. Even with a little exageration (not saying you are) theres definatly some problems. Sounds like some of those warranty problems could be worked out in court also sounds like you would be a star witness Also the court thing is very cheap and easy to file.
 

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Posted by mf150 (Member # 6526) on :
 

quote:

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Originally posted by CDT:
we can also do it, what are you looking to do?

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quote:

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Originally posted by 93PONY:
Watch out for Travis at HCI.
He's been fucking the customers over lately....(that's the main reason I left).
3 consecutive customers were overcharged for services my last month at HCI. Including a few on this website.

Got a call from (yet another) customer today that just picked up his car from HCI & the bill far higher than it should have been.

The customer got the bill lowered, but after going over the bill with him myself I saw over $1500 in extra charges that should not have been there.

Things like charging for bearings, bore/hone, balance, assembly of shortblock all charged seperately in ADDITION to charging for a fully assembled/balanced/blueprinted shortblock. All of which is included in the HCI 'shortblock'. (over $1150 in additional charges in this area alone)
Charging for gringing/polishing a crakshaft when no such work was done. ($100)
Charging for shipping when there were no parts shipped. ($50+)
$150-$200 charges for 'Misc hardware & fluids', instead of breaking it down to individual items.

I haven't posted anything bad about HCI since I left. I was hoping Travis would get his ass in gear & stop fucking the customers...or at least that I wouldn't be hearing about it. But my customers (at the new shop) are also HCI's customers & I'm still hearing these horror stories.

This isn't the first time this has happened. In recent past Travis & I had a disaggreement about a warranty issue for a previous customer. Travis didn't want to cover the problem under warranty, I felt there was a valid reason to cover the problem at no charge. In the end he charged the customer & threatened to fire me if I ever disaggreed with him in front of a customer.
This after he'd already charged another customer for what was clearly a warranty issue, but because fixing it involved removal of the engine, dissasembly & some parts, Travis didn't want to take the 'hit' & he charged the customer.
Then yet another warranty issue came in the day I was picking up my tools. Some of you know Omar with the Orange Saleen look-a-like. His motor took a shit due to piston to valve contact that should have been addressed when the motor was built. A guide broke due to piston/valve contact & did some damage to the engine. I have no idea if they're going to charge Omar for the repairs or not.....I would *hope* that they do not, however something tells me Omar will have a bill.

Today I spoke with the owner of ADPerformance where HCI gets all their rotating assemblies. Travis has not paid the bill in 4 months.....so they've now been cut-off.

It really sucks to see this happening. I put in a few years of hard work & Cole/Dave have put in MANY years of good quality hard work & that is why HCI has the reputation it does.

Unfortunately with Travis as General Manager of HCI, they will not last long....& he is destroying HCI's good reputation.

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quote:

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Originally posted by mf150:

quote:

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Originally posted by CDT:
we can also do it, what are you looking to do?

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complete shortblock...FRPP block, manly h-rods, cp pistons, cobra crank (maybe stock GT--less weight), etc...

the goal: a bullit proof N/A CARB legal 4.6L SOHC.

btw, I met you guys last winter when my buddy with a Dark Shadow Grey 04 GT had his car dyno tuned...he was really impressed that you got the pinging under control!

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