This is topic Ford Warranty help in forum General Talk at Northern California Ford Owners  .


To visit this topic, use this URL:
https://californiafords.com/cgi-bin/ultimatebb.cgi?ubb=get_topic;f=1;t=056176
Posted by RiddlerGT (Member # 113) on :
 
Having trouble with Ford and my warranty on my F250. Can any dealer members help me out?

thanks
Nate
 
Posted by cobraracer46 (Member # 1142) on :
 
There is a lot more going on with your Ford warranty troubles than you are telling us.
Why are you having warranty troubles with Ford?

I will guess that you modified your truck unapproved parts or flashed the computer with a performance calibration and now something in the powertrain had failed and Ford is not covering it due to modifications or abuse.
 
Posted by RiddlerGT (Member # 113) on :
 
Actually its a case of he said she said...

I called Ford before I purchased my truck and had them pull an Oasis report. The only thing on the report was a cracked thermostat housing.

fast forward 6 months, my transmission starts shifting rough so i take it in. I have no modifications done but a DFPE delete and lift. They report that the shift solenoid is sticking.

They then call to tell me that my warranty is voided and that its been in before for transmission work. Ford wont divulge the dates or what work was done as the hotline is a inbound only center and i have to write HQ to get a report.

How can a Oasis report go from being clean to a history of problems is beyond me. I'm now going out to Livermore ford to talk with the service director as his service dept is the ones who originally told me the truck had a clean oasis report.
 
Posted by Boss 327 (Member # 9143) on :
 
quote:
Originally posted by RiddlerGT:
Actually its a case of he said she said...

I called Ford before I purchased my truck and had them pull an Oasis report. The only thing on the report was a cracked thermostat housing.

fast forward 6 months, my transmission starts shifting rough so i take it in. I have no modifications done but a DFPE delete and lift. They report that the shift solenoid is sticking.

They then call to tell me that my warranty is voided and that its been in before for transmission work. Ford wont divulge the dates or what work was done as the hotline is a inbound only center and i have to write HQ to get a report.

How can a Oasis report go from being clean to a history of problems is beyond me. I'm now going out to Livermore ford to talk with the service director as his service dept is the ones who originally told me the truck had a clean oasis report.
Livermore Ford is a horrible dealership. I bought my truck from them and they were nothing but bullshit liars and crooks.
 
Posted by hatch (Member # 7277) on :
 
pm me your vin i can run a oasis report for you
 
Posted by turbo50 (Member # 6700) on :
 
Call Matt at powerstroke pros. Tell him I sent you or Lee sent you. You wont go wrong.

Dan

MATT 925-788-4129 he is also a ford dealer diesel tech.
 
Posted by hatch (Member # 7277) on :
 
quote:
Originally posted by turbo50:
Call Matt at powerstroke pros. Tell him I sent you or Lee sent you. You wont go wrong.

Dan

MATT 925-788-4129 he is also a ford dealer diesel tech.
matt is very cool guy i have worked with him for years.

[ September 12, 2012, 11:33 PM: Message edited by: hatch ]
 
Posted by hatch (Member # 7277) on :
 
Your pm box is full
 
Posted by DIRTY SALLY (Member # 7845) on :
 
quote:
Originally posted by hatch:
Your pm box is full
your pm box is full
 
Posted by RiddlerGT (Member # 113) on :
 
just cleared it...sorry first time its been full since the start =)
 
Posted by RiddlerGT (Member # 113) on :
 
TTT Hatch or Sally have an oasis report?
 
Posted by Poisond Pony (Member # 5141) on :
 
I'm at work now, PM me your VIN and I'll run it.

Stay far away from Livermore Ford, used to work there and hated every minute of it. Crooked ass place and nothing but liars for managers and advisors.
 
Posted by RiddlerGT (Member # 113) on :
 
Sent!

I now have another case open with the ford hot line. What a mess
 
Posted by RiddlerGT (Member # 113) on :
 
Well transmission is blown, its currently sitting at left coast diesel. I gave up on ford.

Anyone have a hookup on transmissions new or used for a 08,09,10 F250??

Thanks
Nate
 




Fueled by Ford Mustang Owners
on CaliforniaFords.com