This is topic Anyone have access to ALLDATA? Need help!!!!! in forum General Talk at Northern California Ford Owners  .


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Posted by EPIK (Member # 7481) on :
 
Like the title says, I need someone that has access to all data. I am in the middle of a warranty repair, & the warranty company is trying to screw me on the amount of labor hours... In the mitchell repair book, it states that the repair takes 14.4 hours, but the warranty company is stating that All data says the job takes 8.8 hours??? Sounds like B.S if you ask me... Never again will I buy a warranty!!!

Anyhow, if somebody has access, can you look up how many hours it takes to R&R the motor, & replace the driver side cylinder head on a 2003 Mach 1....

Thanks!!!
 
Posted by fasthatch (Member # 7277) on :
 
i belive ford gives you a little over 8 hours to ranr the engine a some like four hours to remove an replace the heads
 
Posted by asskickn88 (Member # 4957) on :
 
I have access to it, I can check for you tomorrow. We have AllData and Mitchell, they are usually almost the exact same on labor time.
 
Posted by EPIK (Member # 7481) on :
 
quote:
Originally posted by fasthatch:
i belive ford gives you a little over 8 hours to ranr the engine a some like four hours to remove an replace the heads
I called Ford today & asked a service advisor to look it up in teir book (mitchell), & he said something like 13.4 to 14.4 hours to R&R the engine & R&R the driver side head...
 
Posted by EPIK (Member # 7481) on :
 
quote:
Originally posted by asskickn88:
I have access to it, I can check for you tomorrow. We have AllData and Mitchell, they are usually almost the exact same on labor time.
Thanks Jeff. I figured there wouldn't really be a difference between Mitchell & All data, but the warranty company is telling me All Data says 8.8 hours?


Yeah LMK if you can get that info for me. Also, if there is anyway I can get a copy of the page that would have the labor hours in print, maybe you can fax it to my Job, or up to AED, I would greatly appreciate it... Thanks again...
 
Posted by asskickn88 (Member # 4957) on :
 
Ill check both for you.
 
Posted by EPIK (Member # 7481) on :
 
quote:
Originally posted by asskickn88:
Ill check both for you.
Cool, thanks. Ford goes by the mitchell book, but the warranty isn't through Ford.
 
Posted by fasthatch (Member # 7277) on :
 
quote:
Originally posted by EPIK:
quote:
Originally posted by fasthatch:
i belive ford gives you a little over 8 hours to ranr the engine a some like four hours to remove an replace the heads
I called Ford today & asked a service advisor to look it up in teir book (mitchell), & he said something like 13.4 to 14.4 hours to R&R the engine & R&R the driver side head...
ford doesn't use nodata for there warrnty times the use fmc dealer
 
Posted by East Bay 50 (Member # 8081) on :
 
Damn! sorry to here about the warranty company trying to fuck you. For some reason I am not suprised though. Alot of those aftermarket warranty companies are CROOKED!
 
Posted by EPIK (Member # 7481) on :
 
quote:
Originally posted by fasthatch:
quote:
Originally posted by EPIK:
quote:
Originally posted by fasthatch:
i belive ford gives you a little over 8 hours to ranr the engine a some like four hours to remove an replace the heads
I called Ford today & asked a service advisor to look it up in teir book (mitchell), & he said something like 13.4 to 14.4 hours to R&R the engine & R&R the driver side head...
ford doesn't use nodata for there warrnty times the use fmc dealer
Oh, I guess I thought they went by the Mitchell book? Anyhow, if Ford says it takes a certain amount of hours, you figure the books & the industry standard would be based off that right?
 
Posted by Venomousnotch (Member # 8695) on :
 
My wife works at ford and she said to remove and replace is 14.5 hours...LMK if you need more info... [patriot]
 
Posted by fasthatch (Member # 7277) on :
 
quote:
Originally posted by EPIK:
quote:
Originally posted by fasthatch:
quote:
Originally posted by EPIK:
quote:
Originally posted by fasthatch:
i belive ford gives you a little over 8 hours to ranr the engine a some like four hours to remove an replace the heads
I called Ford today & asked a service advisor to look it up in teir book (mitchell), & he said something like 13.4 to 14.4 hours to R&R the engine & R&R the driver side head...
ford doesn't use nodata for there warrnty times the use fmc dealer
Oh, I guess I thought they went by the Mitchell book? Anyhow, if Ford says it takes a certain amount of hours, you figure the books & the industry standard would be based off that right?
you realy want to know whats said there is no industry standard for labor just labor guides i had nodata tell me it take .30 to remove a coil an plug on 4cly on a 2006 expo an
 
Posted by EPIK (Member # 7481) on :
 
quote:
Originally posted by Venomousnotch:
My wife works at ford and she said to remove and replace is 14.5 hours...LMK if you need more info... [patriot]
Thanks, that is what the service writer at Ford said, & AED as well, BUT the warranty company seems to think it takes 8.8 hours???
 
Posted by 89Rodknocker (Member # 2951) on :
 
They are probally looking up time for a standard 2v gt. The motor has to be dropped to remove the heads on a 4v. It can be done in 8 hours but thats hustling. I'd atleast want 10-12 hours. I'd haveto say your are getting screwed. At Ford they payed around 14 hours for a cobra. Mach 1 should be the same.
 
Posted by EPIK (Member # 7481) on :
 
quote:
Originally posted by 89Rodknocker:
They are probally looking up time for a standard 2v gt. The motor has to be dropped to remove the heads on a 4v. It can be done in 8 hours but thats hustling. I'd atleast want 10-12 hours. I'd haveto say your are getting screwed. At Ford they payed around 14 hours for a cobra. Mach 1 should be the same.
I thought maybe the warranty co was looking up a GT instead of a mach 1, so I even asked the Ford service advisor how many hours it would take to do the same repair on a 2V, & he said 12.5 hours.

I am 100% sure they are trying to screw me, & I was aware of this from the moment my car was in the shop. If I could go back 4 years to when I purchased my car, I would have never purchased this P.O.S warranty, but its too late for that now. Never again will I buy a warranty!!!

[ April 07, 2010, 10:18 PM: Message edited by: EPIK ]
 
Posted by EPIK (Member # 7481) on :
 
I really need a printout of the page FROM ALL DATA so I can see for mysealf & so I can fax it over to the warranty company to show them that I'm not gonna take no for an answer... They don't care about Mitchell, they only deal with All data I guess?
 
Posted by Blind (Member # 3052) on :
 
quote:
Originally posted by EPIK:
quote:
Originally posted by 89Rodknocker:
They are probally looking up time for a standard 2v gt. The motor has to be dropped to remove the heads on a 4v. It can be done in 8 hours but thats hustling. I'd atleast want 10-12 hours. I'd haveto say your are getting screwed. At Ford they payed around 14 hours for a cobra. Mach 1 should be the same.
I thought maybe the warranty co was looking up a GT instead of a mach 1, so I even asked the Ford service advisor how many hours it would take to do the same repair on a 2V, & he said 12.5 hours.

I am 100% sure they are trying to screw me, & I was aware of this from the moment my car was in the shop. If I could go back 4 years to when I purchased my car, I would have never purchased this P.O.S warranty, but its too late for that now. Never again will I buy a warranty!!!
what?

Seems like they're still paying, so you have to fit the bill on the extra worst case right? Better than paying the entire bill yourself.
 
Posted by EPIK (Member # 7481) on :
 
quote:
Originally posted by Blind:
quote:
Originally posted by EPIK:
quote:
Originally posted by 89Rodknocker:
They are probally looking up time for a standard 2v gt. The motor has to be dropped to remove the heads on a 4v. It can be done in 8 hours but thats hustling. I'd atleast want 10-12 hours. I'd haveto say your are getting screwed. At Ford they payed around 14 hours for a cobra. Mach 1 should be the same.
I thought maybe the warranty co was looking up a GT instead of a mach 1, so I even asked the Ford service advisor how many hours it would take to do the same repair on a 2V, & he said 12.5 hours.

I am 100% sure they are trying to screw me, & I was aware of this from the moment my car was in the shop. If I could go back 4 years to when I purchased my car, I would have never purchased this P.O.S warranty, but its too late for that now. Never again will I buy a warranty!!!
what?

Seems like they're still paying, so you have to fit the bill on the extra worst case right? Better than paying the entire bill yourself.
You are right there, BUT the warranty cost me more than a couple grand, which was financed into my loan, so after interest, its costing me more than what I can build a complete forged longblock for...


At that cost, I shouldn't have to pay a dime on this repair IMO...

[ April 07, 2010, 11:59 PM: Message edited by: EPIK ]
 
Posted by Notch1320 (Member # 2647) on :
 
Wow... that is a serious chunk of change for a warranty!!! I would be fighting for every cent I could get out of them!
 
Posted by EPIK (Member # 7481) on :
 
quote:
Originally posted by Notch1320:
Wow... that is a serious chunk of change for a warranty!!! I would be fighting for every cent I could get out of them!
I know, its ridiculous, but at the time it sounded good & it was financed, so I didn't really care at the time. It was a bad decision on my part, but you live & learn...

I will never buy a warranty again because you have to fight for every penny if you have a claim...


I actually plan on cancelling the warranty after this repair so at least I will get a nice chunk of it pro rated back to my loan since I still have 1.5 years left on the warranty...

[ April 07, 2010, 11:52 PM: Message edited by: EPIK ]
 
Posted by LETHL 03 (Member # 5401) on :
 
if you still need the info to log in to ALL DATA lmk.
 
Posted by EPIK (Member # 7481) on :
 
quote:
Originally posted by LETHL 03:
if you still need the info to log in to ALL DATA lmk.
Yesir, I still need it. Thanks & LMK...
 
Posted by 2SIK GT (Member # 3381) on :
 
U NEED PRE PAID LEGAL. THEY HANDLE WARRENTY THINGS LIKE THAT
 
Posted by white1990stang (Member # 2307) on :
 
my all data says- complete assembly without transfer of parts- mfg. warr.- 7.8, std.- 12.9. There not gonna pay the std.
 
Posted by hidnn.o.s. (Member # 1219) on :
 
I work for for an automotive repair facility and see this VERY OFTEN. People sign the warranty and don't realize they often only pay $75 per hour, don't pay for hazzard fees, fluids, and pay a decreases labor/warranty timeframe. The shop has a couple options, they can leave it alone and leave you liable for the difference or they can work for the warranty companies fee, or they can meet you in the middle and have you pay half the difference etc. Unfortunately if you read the fine print of the entire warranty info you'll see the labor time guide they use etc. But when people are financing a car they sign and go to the next page, happens ALL TOO OFTEN and leaves the shop working on the car to look like the bad guys often and have to spend hours on the telephone working with the warranty company on behalf of the policy holder.
 
Posted by EPIK (Member # 7481) on :
 
quote:
Originally posted by hidnn.o.s.:
I work for for an automotive repair facility and see this VERY OFTEN. People sign the warranty and don't realize they often only pay $75 per hour, don't pay for hazzard fees, fluids, and pay a decreases labor/warranty timeframe. The shop has a couple options, they can leave it alone and leave you liable for the difference or they can work for the warranty companies fee, or they can meet you in the middle and have you pay half the difference etc. Unfortunately if you read the fine print of the entire warranty info you'll see the labor time guide they use etc. But when people are financing a car they sign and go to the next page, happens ALL TOO OFTEN and leaves the shop working on the car to look like the bad guys often and have to spend hours on the telephone working with the warranty company on behalf of the policy holder.
I don't see the shop looking like the bad guy whatsoever. I knew before I took the car to the shop that it was going to be a fight to get all the coverage. I have read the warranty form a million times, & I see what is, & isn't covered. Basically, the warranty company was overlooking 1 major part of the repair, which was REMOVING THE ENGINE... This is the standard procedure when removing a cylinder head on a 4 valve...

Anyhow, I did get help from am member here on the board who works for all data. It does say that the job takes 8.0 hours to remove the head, but at the bottom of the page it also says "after engine removal", which would add many more hours to the job. With this info in my posession, I called the warranty company & explained it to them, & got them to raise the labor hours to 13.9....


These companies will try to get over on the customer in any way they can, but you just have to play hardball with them & do your research....

[ April 08, 2010, 09:59 PM: Message edited by: EPIK ]
 
Posted by DA PO PO FOO (Member # 1910) on :
 
I work for Ford and i just did a head gasket on a 03 cobra and it pays 13.7hrs customer pay. That was the left head. Warranty time tho is nowhere near this it pays WAYY less. I looked up a 03 mach 1 warranty labor opp for cylinder head gasket. I copied this strait from PTS web site. Like i said if you look here it doesnt pay much at all... it sucks [BS flag] Anyways hope this helps 8.8 sounds pretty good to me in my opinion, because i think most aftermarket warranty companys use warranty labor opps and if that is true then they are giving you a good amount of time on the labor. Good luck! i hope this helps some.


Gasket - Cylinder Head (6051) - Replace


When claiming 6007A14*: Do not use with; 12405A*, 19700A*, 6007A1*, 6007A2*, 6007A5*, 6051A*, 9430A*, 9424A*, 6020A1*, 6730A, 6020A*
When claiming 6007A14L: Do not use with; 6007A14R, 6007A14T, 6700A For vehicles equipped with; 4.6L MFI, 4.6L CNG, 4.6L DOHC SC, 4.6L DOHC Ram Air, 4.6L MFI SOHC.
When claiming 6007A14R: Do not use with; 6007A14L, 6007A14T, 6700A For vehicles equipped with; 4.6L MFI, 4.6L CNG, 4.6L DOHC SC, 4.6L DOHC Ram Air, 4.6L MFI SOHC.
When claiming 6007A14T: Do not use with; 6007A14L, 6007A14R, 6700A For vehicles equipped with; 4.6L MFI, 4.6L CNG, 4.6L DOHC SC, 4.6L DOHC Ram Air, 4.6L MFI SOHC..
* Overlap includes ALL labor operation category codes such as Left, Right, Both, One, All, Upper, Lower, High, Low, etc.



4.6L DO RA....RIGHT 6007A14R 4.6

4.6L DO RA....LEFT 6007A14L 4.9

4.6L DO RA....BOTH 6007A14T 5.7

4.6L DO SC....RIGHT 6007A14R 5.5

4.6L DO SC....LEFT 6007A14L 5.6

4.6L DO SC....BOTH 6007A14T 6.5

4.6L MFI....RIGHT 6007A14R 4.3

4.6L MFI....LEFT 6007A14L 4.4

4.6L MFI....BOTH 6007A14T 5.2
 
Posted by EPIK (Member # 7481) on :
 
quote:
Originally posted by DA PO PO FOO:
I work for Ford and i just did a head gasket on a 03 cobra and it pays 13.7hrs customer pay. That was the left head. Warranty time tho is nowhere near this it pays WAYY less. I looked up a 03 mach 1 warranty labor opp for cylinder head gasket. I copied this strait from PTS web site. Like i said if you look here it doesnt pay much at all... it sucks [BS flag] Anyways hope this helps 8.8 sounds pretty good to me in my opinion, because i think most aftermarket warranty companys use warranty labor opps and if that is true then they are giving you a good amount of time on the labor. Good luck! i hope this helps some.


Gasket - Cylinder Head (6051) - Replace


When claiming 6007A14*: Do not use with; 12405A*, 19700A*, 6007A1*, 6007A2*, 6007A5*, 6051A*, 9430A*, 9424A*, 6020A1*, 6730A, 6020A*
When claiming 6007A14L: Do not use with; 6007A14R, 6007A14T, 6700A For vehicles equipped with; 4.6L MFI, 4.6L CNG, 4.6L DOHC SC, 4.6L DOHC Ram Air, 4.6L MFI SOHC.
When claiming 6007A14R: Do not use with; 6007A14L, 6007A14T, 6700A For vehicles equipped with; 4.6L MFI, 4.6L CNG, 4.6L DOHC SC, 4.6L DOHC Ram Air, 4.6L MFI SOHC.
When claiming 6007A14T: Do not use with; 6007A14L, 6007A14R, 6700A For vehicles equipped with; 4.6L MFI, 4.6L CNG, 4.6L DOHC SC, 4.6L DOHC Ram Air, 4.6L MFI SOHC..
* Overlap includes ALL labor operation category codes such as Left, Right, Both, One, All, Upper, Lower, High, Low, etc.



4.6L DO RA....RIGHT 6007A14R 4.6

4.6L DO RA....LEFT 6007A14L 4.9

4.6L DO RA....BOTH 6007A14T 5.7

4.6L DO SC....RIGHT 6007A14R 5.5

4.6L DO SC....LEFT 6007A14L 5.6

4.6L DO SC....BOTH 6007A14T 6.5

4.6L MFI....RIGHT 6007A14R 4.3

4.6L MFI....LEFT 6007A14L 4.4

4.6L MFI....BOTH 6007A14T 5.2
Thanks... Its not a Ford warranty though,but a 3rd party warranty so it is pretty much the same as customer pay right?

Anyhow, I played hardball with them & got 13.9 hours now....
 
Posted by Luke87GT (Member # 21) on :
 
13.9hrs... big improvement!
 
Posted by 50Reasons (Member # 6452) on :
 
I used to do a lot of wrk for hundreds of car dealers and the bottom line is it's a way to get deeper in your pockets the third party warantys usualy cost the dealerships 750 so anything more than that the customers pays is profit for the salesmen and dealership, I used to hear storys from sales guys how they would make money off inhouse financing and bogus locktronics and waranties so always opt out of getting these type of add ons when purchasing a vehicle from a dealership. Even more when financing it cuz it will cost double in the end and more than the repair would actualy cost. Just an inside look at the things the dealerships do to make that extra money
 




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