posted                             

quote:

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Originally posted by John B:
In a perfect world, it would be nice to think that every shop, or individual that does work for that matter, should answer every phone call/pm/email/etc in a quick and courtious manner, all free of charge. The fact of the matter is this- most, if not ALL of us (and I use the term "us" to describe the automotive community) have lives and responsibiities outside of coming up with a fix for the latest and greatest problem that has come down the pike. Also, people DO get rubbed the wrong way when you spend a considerable amount of time answering questions, responding to phone messages, answering emails...with the "thought" that work will be done in the future, just to have that all go by the wayside and the job is taken elsewhere. It sucks, but unfortunately...that's the way it goes. It happens to me, to Turbo50, to Shaun and Drew at AED, Nexgen, Newtech, etc. We all deal with it. I've had it personally happen to me no fewer than 3 times in the past 2 weeks. I won't even begin to mention folks you do work for in advance to help them out, tow cars for them, do favors for "friends" who turn out to be folks who are actually just looking to make a come-up, etc. You end up writing people off...and they wonder why you won't answer phone calls?

Then you have these SAME people call you, text you, want to ask questions on why "x,y, and z" aren't working right on their car...yet still can't grasp the concept that they haven't spent a dime for the info they've recieved and do not intend to. If they want to post up in Tech with their questions, great! They will get the answers they need from the vast resource of the board. I truly believe it is at a shop's disadvantage to post on a board, of any kind, as a individual due to the lines not being clear as to what is personal help and what is quantified as "shop" help. Same can be said for those who do work on the side, as it is basically "expected" due to being a member here. That's ok though, it's the way it is.

In the end...
...you can please all the people some of the time..
...some of the people all the time...
...but you will never please all the people all the time...

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i never hesitate to call you when i have a problem, you always seem like you are so eager beaver to help in any way you can!
after i saw this post i hang my head in shame, i have been the person expecting.
i am sorry, and would encourage you to call me if ever i could help!!!!
i never knew you felt this way, so i would like to offer you a big pat on the back for never locin up on me for asking for free advice.
this thread is a compliment to a great person!!!!!

[ November 28, 2009, 01:04 PM: Message edited by: fr5.0 ]

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MAGA
TRUMP TRAIN!!!!

posted                             

quote:

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Originally posted by 707vibrantcobra93:
John ur getting grumpy in your old age, just kidding

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Old age has nothing to do with it, I've always been grumpy.

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1965 Shelby Cobra
1993 Cobra
2012 F150 Raptor
2020 GT500

posted                                

quote:

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Originally posted by fr5.0:

quote:

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Originally posted by John B:
In a perfect world, it would be nice to think that every shop, or individual that does work for that matter, should answer every phone call/pm/email/etc in a quick and courtious manner, all free of charge. The fact of the matter is this- most, if not ALL of us (and I use the term "us" to describe the automotive community) have lives and responsibiities outside of coming up with a fix for the latest and greatest problem that has come down the pike. Also, people DO get rubbed the wrong way when you spend a considerable amount of time answering questions, responding to phone messages, answering emails...with the "thought" that work will be done in the future, just to have that all go by the wayside and the job is taken elsewhere. It sucks, but unfortunately...that's the way it goes. It happens to me, to Turbo50, to Shaun and Drew at AED, Nexgen, Newtech, etc. We all deal with it. I've had it personally happen to me no fewer than 3 times in the past 2 weeks. I won't even begin to mention folks you do work for in advance to help them out, tow cars for them, do favors for "friends" who turn out to be folks who are actually just looking to make a come-up, etc. You end up writing people off...and they wonder why you won't answer phone calls?

Then you have these SAME people call you, text you, want to ask questions on why "x,y, and z" aren't working right on their car...yet still can't grasp the concept that they haven't spent a dime for the info they've recieved and do not intend to. If they want to post up in Tech with their questions, great! They will get the answers they need from the vast resource of the board. I truly believe it is at a shop's disadvantage to post on a board, of any kind, as a individual due to the lines not being clear as to what is personal help and what is quantified as "shop" help. Same can be said for those who do work on the side, as it is basically "expected" due to being a member here. That's ok though, it's the way it is.

In the end...
...you can please all the people some of the time..
...some of the people all the time...
...but you will never please all the people all the time...

---

i never hesitate to call you when i have a problem, you always seem like you are so eager beaver to help in any way you can!
after i saw this post i hang my head in shame, i have been the person expecting.
i am sorry, and would encourage you to call me if ever i could help!!!!
i never knew you felt this way, so i would like to offer you a big pat on the back for never locin up on me for asking for free advice.
this thread is a compliment to a great person!!!!!

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It is just one of those things we get to deal with when you own a shop. I couldn't of said it better myself... In the end, time is money.

[ November 29, 2009, 01:42 PM: Message edited by: ntimid8 ]

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"Happiness is being stroked and Blown"

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quote:

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Originally posted by N8:
Good deeds travel further than good intentions. Big-Ups to those that help others, without merit or expectation.

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+1 cat.