This is topic an apex customer review in forum General Talk at Northern California Ford Owners  .


To visit this topic, use this URL:
https://californiafords.com/cgi-bin/ultimatebb.cgi?ubb=get_topic;f=1;t=025372

---

Posted by illwill510 (Member # 3788) on :
 
you guys lick ass.

I rember when i came to pick up my car the first time i had work done. Apex said it was ready to go. I start the 50 to let it warm up and check it out. All i have to say fluid everywhere. A radiator hose was cut and leaking. Good thing caught this before i drove to fremont. Can you say new motor? The worst part was that they didnt even have another hose at the shop. I must of waited at least 2 hours for a 15 min repair.

Then my clutch started making noise less than 500 miles after apex was up in there. Took the 50 back. I get a phone call 2-3 days later from Chris saying its done and ready for pick up. Get a buddy to take time out of his schedule on a Friday to drive me down from Fremont to Santa Clara and guess what the car is NOT put back together and i just wasted more time dealing with apex.

When the car was finaly put back together the cultch noise was fixed. But another problem an exaust leak from the header collecter to the x pipe. Didnt notice this untill i was almost home and by that time the leak was geting louder. I inspect the leaking passanger side header and i notice the flange is bent and the welds were streching and cracking. I called apex back on the following Tuesday and told Mario about the exaust leak. He stated the garage if full and there is not an available lift for it on that day. He promised a call back and i never recived one.
This i when i decided to fix the stuff myself. Eventhough im not an expert mechanic i probably would still do a better job than the clowns at Apex. Do yourselves all a favor and stay away from Apex. Apex dont want to hear bring it back im done with you.
-Will

[ March 30, 2006, 03:22 PM: Message edited by: illwill510 ]
 

---

Posted by n8y8 (Member # 6048) on :
 
wow...let the mud start to fly.

I would like to hear the explanation behind this guys complaints. So far it sounds like the ratio of bad to good experiences is like 3 to 1. Which is not very good.

[ March 30, 2006, 03:29 PM: Message edited by: n8y8 ]
 

---

Posted by illwill510 (Member # 3788) on :
 
My intentions of this post is to share my experence with others. Not to start conflicts.
 

---

Posted by ALLEYEZONMYCOBRA (Member # 5068) on :
 
tell me bout it..APEX takes all day for bottle fill...i think thats ..thats why i go to EXTREME PERFORMANCE on alum rock..they only take 10 mins to fill it...its just my experiences, but not good costumer service...
 

---

Posted by ALLEYEZONMYCOBRA (Member # 5068) on :
 

quote:

---

My intentions of this post is to share my experence with others. Not to start conflicts.

---

same with me....
 

---

Posted by 5.0-srt-4 (Member # 5864) on :
 
god the stuff i wanna say but i told 9cobra9 imma keep it cool

but really does it take 100 posts to say bad stuff about them?
 

---

Posted by illwill510 (Member # 3788) on :
 
does 100 post equal 100 bad experences? If it does there is definatly a problem.
 

---

Posted by 03SHKER (Member # 1397) on :
 
Will I already told you that on the day you came down, I called you IMMEDIATELY back, but your phone was off & you'd already left. I appologized for that that day & would have got my guys to finish the job in less than an hour, but you unfortunately couldn't wait. It's not like I left you high and dry w/ no explinations.

And as far as the hose went, when we saw it leaking we weren't going to let you leave like that. It had a split that was there for sometime, that just happened to burst here. We also didn't charge you for the hose or time to fix that.

When you brought us the car the first time, we told you the clutch had marks and it wasn't the best. This time, we pulled your tranny apart, nothing was wrong with the install. The clutch had marks all over it clearly showing that who ever is driving the car is slipping/riding the clutch. So we put it all back together & you said it felt 100% better and I didn't even charge you a cent for all the labor we'd done.

I'm sorry you feel this way, but you brought us the car to us in October of last year, it's now March & you've changed things on your car since we did the work on it. I'm not here to cause a fight either, I'm just filling in some parts that were left out.
 

---

Posted by Mach0ne351 (Member # 927) on :
 
wow, funny to see him finally post about the services that were done in October of last year....and this doesnt seem fishy? please.....drama queens....nothing else better to do.

marek
 

---

Posted by n8y8 (Member # 6048) on :
 
Like they say, "people with shit on their shoes should not walk on white rugs". MachOne351 why would you call them Drama Queens if they are sharing experiences? Apex seems to be the hot topic right now, so why not share? Do you call the people that are praising them "Dick Riders" (or similar) because they are sharing too?. The dude is speakin on something that actually happened to him and you still down the dude. I dont get it.

Note:
Folks with good experiences I am not insinuating anything just pointing out that anyone who reports something bad, is hit with but those same folks arent ripping the people who post about the goods.

Apex
I really hope ya'll turn things around there. Seems like alot of disgruntled folks here, but just as many supporters, good luck ya'll

[ March 30, 2006, 04:40 PM: Message edited by: n8y8 ]
 

---

Posted by 94gt (Member # 3060) on :
 

quote:

---

Originally posted by n8y8:
Like they say, "people with shit on their shoes should not walk on white rugs". MachOne351 why would you call them Drama Queens if they are sharing experiences? Apex seems to be the hot topic right now, so why not share? Do you call the people that are praising them "Dick Riders" (or similar) because they are sharing too?. The dude is speakin on something that actually happened to him and you still down the dude. I dont get it.

Note:
Folks with good experiences I am not insinuating anything just pointing out that anyone who reports something bad, is hit with but those same folks arent ripping the people who post about the goods.

Apex
I really hope ya'll turn things around there. Seems like alot of disgruntled folks here, but just as many supporters, good luck ya'll

---

Um, according to Chris, the work happened in October.... not yesterday.

Doesnt sound like he told the whole story either... but that's speculation.

Let's jump on the bandwagon...

[ March 30, 2006, 04:53 PM: Message edited by: 94gt ]
 

---

Posted by n8y8 (Member # 6048) on :
 
But he is still sharing a opinion of work actually performed. So how am I jumping on the band wagon. I have not said anything bad or negative about Apex at all (other than I wont take my car their based on the customer reviews). In fact I hope they get it all together a get past this (I own a company as well so I feel their pain). All I am saying is people are rippin folks for sharing their negative experience. But aint saying shit when someone praises them. An experience is an experience. Talk shit to anyone with any type of experience if thats the case.
 

---

Posted by 89 FAKE SNAKE (Member # 4531) on :
 
funny how we only head most the bad things..i bet there are alot more people tha have been there that can vouch and say therea a good shop..and why dont they post? prb cuz they dnt wanna hear everyones bullshit bout them being good..so if HATERS want to not take there car there..thas fine by me..mine and other will be able to go in and get fixed sooner.
 

---

Posted by 03smknsvt (Member # 5514) on :
 
apex sucks they took like 30 min installing my freakin air/fuel ratio gauge on my car not to mention they took like 40 min on a pulley install for my cobra
 

---

Posted by 03SHKER (Member # 1397) on :
 

quote:

---

Originally posted by 03smknsvt:
apex sucks they took like 30 min installing my freakin air/fuel ratio gauge on my car not to mention they took like 40 min on a pulley install for my cobra

---

Hater.
 

---

Posted by Mach0ne351 (Member # 927) on :
 

quote:

---

Originally posted by 94gt:

quote:

---

Originally posted by n8y8:
Like they say, "people with shit on their shoes should not walk on white rugs". MachOne351 why would you call them Drama Queens if they are sharing experiences? Apex seems to be the hot topic right now, so why not share? Do you call the people that are praising them "Dick Riders" (or similar) because they are sharing too?. The dude is speakin on something that actually happened to him and you still down the dude. I dont get it.

Note:
Folks with good experiences I am not insinuating anything just pointing out that anyone who reports something bad, is hit with but those same folks arent ripping the people who post about the goods.

Apex
I really hope ya'll turn things around there. Seems like alot of disgruntled folks here, but just as many supporters, good luck ya'll

---

Um, according to Chris, the work happened in October.... not yesterday.

Doesnt sound like he told the whole story either... but that's speculation.

Let's jump on the bandwagon...

---

exactly
 

---

Posted by 03smknsvt (Member # 5514) on :
 

quote:

---

Originally posted by 03SHKER:

quote:

---

Originally posted by 03smknsvt:
apex sucks they took like 30 min installing my freakin air/fuel ratio gauge on my car not to mention they took like 40 min on a pulley install for my cobra

---

Hater.

---

all the times i have been to apex i never had a bad experience with them. they do pretty god job. not as cheap as some of you would like it to be but hey you get what you pay for.
 

---

Posted by 03smknsvt (Member # 5514) on :
 


[ March 30, 2006, 05:26 PM: Message edited by: 03smknsvt ]
 

---

Posted by RixSikCobra (Member # 5058) on :
 

quote:

---

Originally posted by illwill510:
My intentions of this post is to share my experence with others. Not to start conflicts.

---

Uh...."you guys lick ass"....no startin' a conflict there?

...another worhtless thread
 

---

Posted by Mach0ne351 (Member # 927) on :
 

quote:

---

Originally posted by RixSikCobra:

quote:

---

Originally posted by illwill510:
My intentions of this post is to share my experence with others. Not to start conflicts.

---

Uh...."you guys lick ass"....no startin' a conflict there?

...another worhtless thread

---

quote:

---

Originally posted by svt306snake:
those that have all good trips to apex need to step up and let it be known caus e the bad far outweight the good right now i'm not on any side jsut reading these post and thats what it seems to be all those that went to apex and felt they had a good experience step up and defend them

---

quote:

---

Originally posted by RixSikCobra:

quote:

---

Originally posted by illwill510:
My intentions of this post is to share my experence with others. Not to start conflicts.

---

Uh...."you guys lick ass"....no startin' a conflict there?

...another worhtless thread

---

No shit If I see another fucking stupid thread about apex im going to shoot myself!
 

---

Posted by 89 FAKE SNAKE (Member # 4531) on :
 
threat or promise? J/K
 

---

Posted by PWR HNGRY 302 (Member # 6000) on :
 
Apex did my sub frame connectors and torque box reinforcements in about an hour in a half when everyone else told me that it would take all day, they also had the best price around and i went to several shops. I was very happy with their work. for Apex
 

---

Posted by 93cobracoupestang (Member # 5765) on :
 
good service, no problems
 

---

Posted by illwill510 (Member # 3788) on :
 
Lets get back on track.... Everything is in the past except for my damaged header and exaust leak. What is Apex going to do about this?? The header is off the car. Are you going to pay for a new set? Are you going to getto rig it?

I think its fishy how Apex adressed every issue except for the only current ongoing latest problem with my mustang, the broken/damaged header?

[ March 30, 2006, 09:36 PM: Message edited by: illwill510 ]
 

---

Posted by 89 FAKE SNAKE (Member # 4531) on :
 
and ur askin them to do it now?..how long has it been?must be hard to drive it everyday like that until u saw a bash apex thread
 

---

Posted by illwill510 (Member # 3788) on :
 
the header/exaust leak issue was on 3-22-06
 

---

Posted by illwill510 (Member # 3788) on :
 
The car sits in my garage. The clutch problem is also still there. It is not disengaging properly
 

---

Posted by boostin1.8 (Member # 868) on :
 
I would love to know how a cracked weld is apex's fault.... DO you have any idea how hard it is to crack a weld... You arnt going to do it by hand.. How do we know you didnt beat the hell out of your car as soon as you got it back and didnt fry the clutch? You need to tie up some loose ends on your story...
 

---

Posted by Mach0ne351 (Member # 927) on :
 

quote:

---

Originally posted by illwill510:
Lets get back on track.... Everything is in the past except for my damaged header and exaust leak. What is Apex going to do about this?? The header is off the car. Are you going to pay for a new set? Are you going to getto rig it?

I think its fishy how Apex adressed every issue except for the only current ongoing latest problem with my mustang, the broken/damaged header?

---

damaged header? wtf?! where did this come from? i seriously think your trying to pull shit out of your ass bro. first, you had an issue in October, and now it's March. sorry bro, your install/labor warranty is bye bye. that goes for ANY shop. plus you own a 5.0...you can buy NEW parts CHEAP!

marek

marek

[ March 30, 2006, 11:37 PM: Message edited by: Mach0ne351 ]
 

---

Posted by n8y8 (Member # 6048) on :
 
Plain and simple the dude had a bad experience. Rather you feel it is warranted or not, the cat walked away from that shop with a bad taste in his mouth. If ya'll had a good experience, or is best friends with the Apex folks speak about your experience. Dont bash someone for stating their issue.
 

---

Posted by boostin1.8 (Member # 868) on :
 

quote:

---

Originally posted by n8y8:
Plain and simple the dude had a bad experience. Rather you feel it is warranted or not, the cat walked away from that shop with a bad taste in his mouth. If ya'll had a good experience, or is best friends with the Apex folks speak about your experience. Dont bash someone for stating their issue.

---

The problem is that you can never please everybody no matter how hard you try some times. It doesnt matter if you bend over backwards for that person and go above and beyond the duty some people still never think its good enough.
 

---

Posted by 9Venom9 (Member # 2805) on :
 
It doesnt matter the god damn shop, everyone is going to make a mistake, name one shop that have had over 3-400 cars go through it and never made one mistake.. the point is you guys find every damn excuse to trash APEX... get over it and move on!

We can spend hours on here blamming people for things no one realy knows if they even did it. the fact is the adults on this site are tired of hearing about the past.

Jesus move on!
 

---

Posted by NO MANRZ (Member # 566) on :
 
Can someone explain why the new apex has had more drama posts and more customer complaint posts than all other shops combined? I've been on this board a long time even though I don't post very much. The new apex definately has had more drama posts and customer complaints than all other shops combined. I'd be interested in hearing your theory on why this is the case or why I'm wrong.
 

---

Posted by carajo (Member # 4426) on :
 
who`s jesus?
 

---

Posted by 9Venom9 (Member # 2805) on :
 

quote:

---

Originally posted by carajo:
who`s jesus?

---

quote:

---

Originally posted by carajo:
who`s jesus?

---

quote:

---

Originally posted by NO MANRZ:
Can someone explain why the new apex has had more drama posts and more customer complaint posts than all other shops combined? I've been on this board a long time even though I don't post very much. The new apex definately has had more drama posts and customer complaints than all other shops combined. I'd be interested in hearing your theory on why this is the case or why I'm wrong.

---

quote:

---

Originally posted by 5LiterRiceEater:

quote:

---

Originally posted by carajo:
who`s jesus?

---

what a retard duh deh duh *carlos mencia*
you gonna ask who that is to

---

quote:

---

Originally posted by 5LiterRiceEater:

quote:

---

Originally posted by carajo:
who`s jesus?

---

what a retard duh deh duh *carlos mencia*
you gonna ask who that is to

---

quote:

---

Originally posted by Mach0ne351:

quote:

---

Originally posted by RixSikCobra:

quote:

---

Originally posted by illwill510:
My intentions of this post is to share my experence with others. Not to start conflicts.

---

Uh...."you guys lick ass"....no startin' a conflict there?

...another worhtless thread

---

WERD!!!

---

Two worthless posts in a worthless thread
 

---

Posted by CobramanPhil (Member # 2170) on :
 
Seriously it's the nature of the business. You can do some fantastic work on cars, have great customer service, kiss the customer's ass..but when something goes wrong your automatically behind the red headed stepchild in the breadline at the local orphanage

What really makes a business thrive in those bad times are when they correct the mistakes that they make when the customer notices something wrong. If something is wrong..TELL THEM. They can't read your mind or your concerns and they obviously cannot fix something that they didn't see in the first place.

On the other hand, if the concerns are put down and you get no call back or sort of the "check is in the mail routine" then hey you have a legitimate gripe and if I was the owner of Apex I would be worried that this could seriously impact business. I don't understand the lag time between last year and now, but IMHO I would not have let it go so long (your validity is in question now). Talk to Chris/Mike/whoever....if you don't get a solid answer blast them to hell. If they are trying to accomodate you and are sincere of your concerns give them a chance to make this situation right...it's only fair.

[ March 31, 2006, 03:00 AM: Message edited by: CobramanPhil ]
 

---

Posted by RixSikCobra (Member # 5058) on :
 

quote:

---

Originally posted by hidnn.o.s.:

quote:

---

Originally posted by Mach0ne351:

quote:

---

Originally posted by RixSikCobra:

quote:

---

Originally posted by illwill510:
My intentions of this post is to share my experence with others. Not to start conflicts.

---

Uh...."you guys lick ass"....no startin' a conflict there?

...another worhtless thread

---

WERD!!!

---

Two worthless posts in a worthless thread

---

 

---

Posted by boostin1.8 (Member # 868) on :
 

quote:

---

Originally posted by hidnn.o.s.:

quote:

---

Originally posted by Mach0ne351:

quote:

---

Originally posted by RixSikCobra:

quote:

---

Originally posted by illwill510:
My intentions of this post is to share my experence with others. Not to start conflicts.

---

Uh...."you guys lick ass"....no startin' a conflict there?

...another worhtless thread

---

WERD!!!

---

Two worthless posts in a worthless thread

---

and this post wasnt

This entire thread is retard
 

---

Posted by Mach0ne351 (Member # 927) on :
 

quote:

---

Originally posted by CobramanPhil:
Talk to Chris/Mike/whoever....if you don't get a solid answer blast them to hell. If they are trying to accomodate you and are sincere of your concerns give them a chance to make this situation right...it's only fair.

---

nope. he'll have NO right to blast them at all bro. he waited too long...and to everyones knowledge, maybe HE was the one that beat on his car too much and made it break. if he didnt address the issue when he got the car back, or even a week or two afterwards, then he's SOL. it's like me saying this "well, apex installed my headers last june, and now i have an exhaust leak. they better fix it for free!" no, in reality that wont happen...fix it yourself or pay to get it fixed. it's like he said, his header issue occurred on 03/22.....hah i would laugh at the fool if he wanted me to fix that for free, 5 months after i installed it....my reply would be "well, i dunno what youve done with the car, or how hard you drove it, but this wasnt cause of a faulty install."

procrastination gets you no where. and it wont in this case for him.

marek
 

---

Posted by hidnn.o.s. (Member # 1219) on :
 
What's funny with Marek etc is that they were all pissed WITH CURRENT OWNERSHIP "until" APEX basically started sucking them off. HUGE discounts on parts, CHEAP DYNO RUNS/TUNES ETC just to get them to back them up HERE. They didn't prove you wrong about how you thought of them before, they just gave a courtesy reach around and now you have forgotten

BRILLIANT
 

---

Posted by n8y8 (Member # 6048) on :
 

quote:

---

Originally posted by hidnn.o.s.:
What's funny with Marek etc is that they were all pissed WITH CURRENT OWNERSHIP "until" APEX basically started sucking them off. HUGE discounts on parts, CHEAP DYNO RUNS/TUNES ETC just to get them to back them up HERE. They didn't prove you wrong about how you thought of them before, they just gave a courtesy reach around and now you have forgotten

BRILLIANT

---

+1

took the words straight from my mouth...kinda...

It really feels like you have more of an attachment to Apex than just a loyal customer. Almost like you are best friends with the owners or something not a person who admires the work there.
 

---

Posted by Mach0ne351 (Member # 927) on :
 
umm, no dude your wrong. the way they proved me wrong was "let's put things in the past. im sorry, your sorry. if you need something, we'll find it and get it done."

it's called...growing up, and moving on bro. and FYI, i have a nice fatty bill i need to pay there, so discounts arent the thing

the big discount i do get is, advice on how-to SAVE MONEY. they told me that my ideas were gonna be worthless in the long run, and that i should save my money, and go a different route thatll save me $$$. that my friend is a BIG discount.

i dunno, it's just laughs that most of the peeps that hate on apex, still go there to have free pizza, then complain they didnt get a hug from Mr. Mak.

marek
 

---

Posted by n8y8 (Member # 6048) on :
 
Cant fuck up free pizza, I'd go there for that j/k....

They let you run a tab there? Oh hell yea I'd defend them too.

Seriously this is one of the best statements I read in this thread. And truly how it should be.

quote:

---

"let's put things in the past. im sorry, your sorry. if you need something, we'll find it and get it done."

---

But it just seems they make so many people mad, that at what point do you stop being sorry and become sorry?

[ March 31, 2006, 11:47 AM: Message edited by: n8y8 ]
 

---

Posted by Mach0ne351 (Member # 927) on :
 
i have an Apex creditcard, so i can run a bill

also, there really isnt A LOT of people mad at apex. if you look, it's probably about 5-10 people out of HUNDREDS upon HUNDREDS of customers. i know that some people that bad mouth about apex probably havent even had work done there. but that is just an opinion, and NOT a fact.

yes ive had my TIFFS with apex, but there aint a darn thing i can change about the past, and apex understands that too. but we both came to an understanding as adults and as businessmen, and looked beyond all that crap from the past.

and for the record, if i give anyone money for services (such as apex), it's always business and NEVER personal. ive learned that, the hard way. the previous owner of Apex screwed me BIGTIME, and guess what....he was one of my closest friends, and i kept it like that during his ownership. so, im cool with a lot of the guys at APEX, but i still keep it all business when i hand over the green...

marek

[ March 31, 2006, 12:07 PM: Message edited by: Mach0ne351 ]
 

---

Posted by hidnn.o.s. (Member # 1219) on :
 

quote:

---

Originally posted by Mach0ne351:
i dunno, it's just laughs that most of the peeps that hate on apex, still go there to have free pizza, then complain they didnt get a hug from Mr. Mak.

---

quote:

---

Originally posted by hidnn.o.s.:

quote:

---

Originally posted by Mach0ne351:
i dunno, it's just laughs that most of the peeps that hate on apex, still go there to have free pizza, then complain they didnt get a hug from Mr. Mak.

---

I don't know of a single person that would want a hug from that snake.......

People he thinks he's cool with, know he's SHADY.

---

quote:

---

Originally posted by Mach0ne351:

quote:

---

Originally posted by hidnn.o.s.:

quote:

---

Originally posted by Mach0ne351:
i dunno, it's just laughs that most of the peeps that hate on apex, still go there to have free pizza, then complain they didnt get a hug from Mr. Mak.

---

I don't know of a single person that would want a hug from that snake.......

People he thinks he's cool with, know he's SHADY.

---

like i said, business NEVER personal.

---

quote:

---

Originally posted by 5.0-srt-4:
mike and apex are great...great service and prices and install id go there again if needed

---

LMFAO, they do great work on jeeps I assume

[ March 31, 2006, 12:15 PM: Message edited by: hidnn.o.s. ]
 

---

Posted by Cobra5.0Jeep (Member # 1482) on :
 
Summary: iwill has a header leak from driving his car home from apex on 3-22-06 but eveyone is assuming it was last October...

Now people are flaming each other and only a handful of people are saying they had a good experience.

Conclusion: APEX needs to fix the problem if they are responsible, everyone else needs to stop bitching at each other its just a shop, who knows how long it'll be in business?
 

---

Posted by Mach0ne351 (Member # 927) on :
 

quote:

---

Originally posted by hidnn.o.s.:

quote:

---

Originally posted by Mach0ne351:

quote:

---

Originally posted by hidnn.o.s.:

quote:

---

Originally posted by Mach0ne351:
i dunno, it's just laughs that most of the peeps that hate on apex, still go there to have free pizza, then complain they didnt get a hug from Mr. Mak.

---

I don't know of a single person that would want a hug from that snake.......

People he thinks he's cool with, know he's SHADY.

---

like i said, business NEVER personal.

---

THAT IS EXACTLY MIKE MAK TO THE T. ALL ABOUT THE ALMIGHTY DOLLAR, "NOTHING" ELSE.

AS YOU JUST SAID!

---

quote:

---

Originally posted by Cobra5.0Jeep:
Summary: iwill has a header leak from driving his car home from apex on 3-22-06 but eveyone is assuming it was last October...

Now people are flaming each other and only a handful of people are saying they had a good experience.

Conclusion: APEX needs to fix the problem if they are responsible, everyone else needs to stop bitching at each other its just a shop, who knows how long it'll be in business?

---

quote:

---

Originally posted by Mach0ne351:
he values his customers,

---

quote:

---

Originally posted by hidnn.o.s.:

quote:

---

Originally posted by Mach0ne351:
he values his customers,

---

WRONG, HE VALUES THEIR WALLETS OR CC'S IN YOUR CASE. NOTHING MORE, NOTHING LESS.

---

quote:

---

Originally posted by NO MANRZ:
Can someone explain why the new apex has had more drama posts and more customer complaint posts than all other shops combined? I've been on this board a long time even though I don't post very much. The new apex definately has had more drama posts and customer complaints than all other shops combined. I'd be interested in hearing your theory on why this is the case or why I'm wrong.

---

quote:

---

Originally posted by Mach0ne351:

quote:

---

Originally posted by Cobra5.0Jeep:
Summary: iwill has a header leak from driving his car home from apex on 3-22-06 but eveyone is assuming it was last October...

Now people are flaming each other and only a handful of people are saying they had a good experience.

Conclusion: APEX needs to fix the problem if they are responsible, everyone else needs to stop bitching at each other its just a shop, who knows how long it'll be in business?

---

well, then he needs to keep it with apex and apex alone. not go on the web and start stupid lame threads without getting the problem fixed first. do you think any shop would be happy to help you out once you start bad mouthing them about an issue that occurred, without going to them first to try and solve the issue professionally? i surelly would be pissT....

---

I thought you did that and now you have an APEX credit card?
 

---

Posted by Mach0ne351 (Member # 927) on :
 
like a said a FEW times already...i had my TIFF with apex, but we both came face to face and worked it out. no more posts, no more issues. and to be honest, yes i did go to the first, but issues got involved, then the rest is history....it's all good in da hood now

yup now i have an apex cc....charge it! haha
 

---

Posted by 94gt (Member # 3060) on :
 
I hope this thread gets locked soon.
 

---

Posted by 5.0-srt-4 (Member # 5864) on :
 

quote:

---

Originally posted by hidnn.o.s.:

quote:

---

Originally posted by 5.0-srt-4:
mike and apex are great...great service and prices and install id go there again if needed

---

LMFAO, they do great work on jeeps I assume

---

my jeep was 26k brand new with me as the only owner...no salvaged title...not 30 owners previous...just me and hidnnos dont talk down upon people with nicer things its tacky...im not gonna go and talk trash to you because it gets me nowhere have a good day...its a nice day for a drop go out and cruise it
 

---

Posted by 5.0-srt-4 (Member # 5864) on :
 
just to show the mods the kind of PUNK pms i get so they know im not the one instigating you..

hidnn.o.s.
¯
Member # 1219 posted March 31, 2006 11:42 AM
--------------------------------------------------------------------------------
HA, YOU ARE THE STUPIDEST PUSSY BITCH IN THE WORLD. YOU "LIVE AT HOME" AND PAID ALMOST 30K FOR A VEHICLE AND ARE PROUD OF THAT, BRILLIANT.

HAHAHAHAHAHAHAHA, SELF OWNAGEEEEEEEEEE
 

---

Posted by Mach0ne351 (Member # 927) on :
 

quote:

---

Originally posted by 5.0-srt-4:
just to show the mods the kind of PUNK pms i get so they know im not the one instigating you..

hidnn.o.s.
¯
Member # 1219 posted March 31, 2006 11:42 AM
--------------------------------------------------------------------------------
HA, YOU ARE THE STUPIDEST PUSSY BITCH IN THE WORLD. YOU "LIVE AT HOME" AND PAID ALMOST 30K FOR A VEHICLE AND ARE PROUD OF THAT, BRILLIANT.

HAHAHAHAHAHAHAHA, SELF OWNAGEEEEEEEEEE

---

doesnt suprise me. and whoes the pussy bitch for sending a PM instead of sayin it to someones face? not cool...very lame!
 

---

Posted by venomous99 (Member # 1917) on :
 
this is really getting out of hand. i think the vast majority on here already know where they want to take their car to whether its apex or joe blow down the street.

perhaps another apex car show will help calm down the apex haters.


 

---

Posted by NO MANRZ (Member # 566) on :
 

quote:

---

Originally posted by 94gt:

quote:

---

Originally posted by NO MANRZ:
Can someone explain why the new apex has had more drama posts and more customer complaint posts than all other shops combined? I've been on this board a long time even though I don't post very much. The new apex definately has had more drama posts and customer complaints than all other shops combined. I'd be interested in hearing your theory on why this is the case or why I'm wrong.

---

They have that drama because you took the time and effort to search though all those old posts for issues. You have a list of, what, like 10 post that you have been posting up anytime there is a APEX thread? What's the point, have you posted anything up about your personal experiences??

Bottom line is that kids go there and get something done and it breaks later, months in this case, and instead of calling them or going in... they make a post. Man up and go to the shop and talk with them before bitching.

---

quote:

---

Originally posted by 03SHKER:
NO MANRZ:

How many of those links involve the SAME people? 89 Fake Snake gave us a chance and said 'Yeah I like these guys'. Mach0ne351 admited he was wrong. Ect, ect, ect.

Then you're bringin up the 'He tried to get me fired' thing which was controversial from the start, and NOT a customer complaint.

Some of those links merely point out peoples opinions that Mike is an 'ass'. Again, NOT a customer comlaint!

Since you're the one who has so helpfully listed these all, can I ask what is your experience with us?

---

quote:

---

Originally posted by NO MANRZ:
Man up before bitching? If you actually take the time to read the posts below, you'll see apex did paint damage on a guys car and ignored him until he posted his experience here. That was only one customer example, I'll let you read the other 9 threads yourself.

I choose to keep my personal experiences private, but what is wrong with posting 10 real life customer complaint posts about a shop to let people see their reputation? Did you read those posts? All of them were posted in days or a week or two after the incident occured. Only the starter of this thread is talking about work done a couple months, but if you actually read the post he says the issue is from 3-22-06, last week http://www.californiafords.com/cgi-bin/ultimatebb.cgi?ubb=get_topic;f=1;t=025372;p=2#000026 . Why does the apex fan club refuse to read all the posts before saying something?

Before you make another reply, take some time out of you day and actually read these posts before blindly defending the shop. You have not made a single logical arguement.


Are all of these 10 apex customers wrong or making up stories? Can someone explain why the new apex has had more drama posts and more customer complaint posts than all other shops combined? The new apex definately has had more drama posts and customer complaints than all other shops combined and all the apex guys are doing is blaming the victims, calling them kids or hot head and e-thugs.

---

quote:

---

Originally posted by NO MANRZ:
I guess that settles it.

The new apex has more drama posts and more customer complaint posts than all other shops combined.

---

um, ok... go ahead and make that claim... feel free. I'm sure this is the only board in cali too...

man, its time for dinner.

[ March 31, 2006, 04:38 PM: Message edited by: 94gt ]
 

---

Posted by Mach0ne351 (Member # 927) on :
 

quote:

---

Originally posted by NO MANRZ:
I guess that settles it.

The new apex has more drama posts and more customer complaint posts than all other shops combined.

---

quote:

---

Originally posted by Mach0ne351:

quote:

---

Originally posted by RixSikCobra:

quote:

---

Originally posted by illwill510:
My intentions of this post is to share my experence with others. Not to start conflicts.

---

Uh...."you guys lick ass"....no startin' a conflict there?

...another worhtless thread

---

WERD!!!

---

quote:

---

Originally posted by illwill510:
machone351 Do you work at apex or just have their wang in your mouth? If you dont work there your comments are worthless. No the header issue happened on 3-22-06 that was 9 days ago.

---

quote:

---

Originally posted by illwill510:
no they removed my xpipe to remove the transmission on 3-22-06. Probably when they were reinstalling the x pipe they must have noticed the exaust leak and tried to tighten the bolts. It appears as if someone overtightened them with air tools, bent the flange downward, and in the process cracked the welds

---

hmmm, i dunno man. like i said, talk to the owner bro. that is the route you need to take. i wish you the best

[ March 31, 2006, 07:21 PM: Message edited by: Mach0ne351 ]
 

---

Posted by Jmir018 (Member # 1414) on :
 
ha ha. seems like i missed a lot of shiat while i was gone!!
funny stuff..
 

---

Posted by Team SOLO (Member # 722) on :
 
I haven't taken my car to Apex for the fact that I work on my own stuff. If I dont have time to do it, I ususally have my brother, Haulinassmaro, do it...again, mainly because of school/work/house/kid/wife projects that keep me busy!

I have dealt with Apex over the years, back in the day when Bill owned it up through Mike owning it.

In the past year, I have gone there for my bottle fills which were handled right when I got there. I usually bring the bottles in cold or just out of the freezer. One time I didn't and they asked me to come back in an hour. They 'would have filled it' right then and there but I had other errands to run so coming back in an hour was no problem at all.

The time I did bring my car there was to get it dyno'd. They were all cool with me and even let us work on the car between pulls. We were on the dyno for well over 2 hours and were only charged for the standard 3 pulls.

Remember...anytime something goes 'wrong', people are quick to talk about it. When things go 'right' no one says anything as that is the expected. Apex wouldn't be in business if they didn't have a lot of happy RETURNING customers.
 

---