This is topic Bad oil change from a shop in forum General Talk at Northern California Ford Owners  .


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Posted by Black88GT (Member # 394) on :
 
Hey I wanted to ask for some opinions..... My wife took her car into a local shop to get an oil change, and when she got home she told me the car didn't sound the same, so I went to investigate From looking at the pictures, where do I stand? This is a brand new car, the odometer reads 1532 right now. I tried to change the oil last weekend, but I couldn't get the stupid filter off, so I just added 4 qts. I figured a shop could do the first one for me, to loosen up the filter..... Go figure.




 

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Posted by Red00GT (Member # 5653) on :
 


u could try taking it back and complain to the place..but theyll always deny their doing wrong. that sucks bro...
 

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Posted by 94gt (Member # 3060) on :
 
looks like they left the cap off... go down there now, dont call, and talk to their manager and get the district manager involved.

and btw, oil filter removal tools are like $5-6 at kragen or an old belt will work

[ October 07, 2005, 09:45 PM: Message edited by: 94gt ]
 

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Posted by Cobra5.0Jeep (Member # 1482) on :
 
is the engine damaged?
I'd go back there and demand your money back and for them to pay for the damages.
How come she didn't go to the dealership?

The first time i started driving i didn't have the tools for an oil change so i took my Jeep to some shop down the street, they spilled oil all over the engine and on the way home it smoked like a mofo. I never took it to a shop again after that.
 

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Posted by Black88GT (Member # 394) on :
 
Yea I just called, and they aren't open till Monday..... I wouldn't assume any damage was done to the motor, she only drove it 4 miles, and the level still reads full. I'm wondering if I should wipe it down or what? Should I just go ahead and get it detailed and give them the bill?
 

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Posted by 1991CHP (Member # 5097) on :
 
That sucks, but a BIGGER question is, why would you be adding 4 qts to a brand new car with inly 1,500 miles????
 

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Posted by Cobra5.0Jeep (Member # 1482) on :
 

quote:

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Originally posted by Black88GT:
Yea I just called, and they aren't open till Monday..... I wouldn't assume any damage was done to the motor, she only drove it 4 miles, and the level still reads full. I'm wondering if I should wipe it down or what? Should I just go ahead and get it detailed and give them the bill?

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quote:

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Originally posted by Cobra5.0Jeep:

quote:

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Originally posted by Black88GT:
Yea I just called, and they aren't open till Monday..... I wouldn't assume any damage was done to the motor, she only drove it 4 miles, and the level still reads full. I'm wondering if I should wipe it down or what? Should I just go ahead and get it detailed and give them the bill?

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don't do anything, tkae more pictures and then take it down there on monday.

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Posted by boostin1.8 (Member # 868) on :
 

quote:

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Originally posted by 1991CHP:
That sucks, but a BIGGER question is, why would you be adding 4 qts to a brand new car with inly 1,500 miles????

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because the engine requires 4 qrts??
 

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Posted by Black88GT (Member # 394) on :
 

quote:

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Originally posted by 1991CHP:
That sucks, but a BIGGER question is, why would you be adding 4 qts to a brand new car with inly 1,500 miles????

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Well, I drained the original oil before I figured out I couldnt get the filter off.
 

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Posted by Cobra5.0Jeep (Member # 1482) on :
 
Also DON'T drive it at all until monday so they can't have a reason to BS you because the miles are way different.
 

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Posted by 88DroptopGT (Member # 2535) on :
 
The Vallejo Toyota Dealers put the Oil Filter on SO tight I had to use an Oil Wrench with a 15" extension and my legs to get the damn thing loose.

Why is the cap dented like that? Did it fall the belt or something? I'm guessing they didn't put the cap on and it was jiggling around in there while oil was shooting out of the valve cover hole.

Take those picture and the car to them on Monday and demand everything to fix that crap or you'll take them to BBB.
 

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Posted by SmokinLX (Member # 1684) on :
 
[QUOTE]Originally posted by 88DroptopGT:
[QB] The Vallejo Toyota Dealers put the Oil Filter on SO tight I had to use an Oil Wrench with a 15" extension and my legs to get the damn thing loose.

Those bastard's are trying to dicourage You from changing Your own oil and filter. Everyone's trying to get over on the general public now day's.
 

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Posted by Black88GT (Member # 394) on :
 

quote:

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Originally posted by 88DroptopGT:
.

Why is the cap dented like that? Did it fall the belt or something? I'm guessing they didn't put the cap on and it was jiggling around in there while oil was shooting out of the valve cover hole.

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If you look close at the first pic, you can see the cap melted to exhaust manifold. Its right by the dipstick. I really hope they take care of it, But I cant let the car sit all weekend...... I think Ill have to wipe it down, and make them get a new hoodliner and cap. This sucks.
 

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Posted by Cobra5.0Jeep (Member # 1482) on :
 
i hope they fix it for you.
If you drive it they will give you a bunch of BS i am sure.
 

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Posted by six 5.0 (Member # 3153) on :
 
Shoot em. j/k

SEW EM
 

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Posted by BlackDrop50 (Member # 1715) on :
 
Is that a Prius? If you put the wrong oil in you can damage them!!!! Where did you take it to?
 

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Posted by Black88GT (Member # 394) on :
 

quote:

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Originally posted by Cobra5.0Jeep:

If you drive it they will give you a bunch of BS i am sure.

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quote:

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Originally posted by BlackDrop50:
Is that a Prius? If you put the wrong oil in you can damage them!!!! Where did you take it to?

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quote:

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Originally posted by six 5.0:
SEW EM

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sew them a what? shirt?
I assume you mean sue?

quote:

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Originally posted by Black88GT:

quote:

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Originally posted by Cobra5.0Jeep:

If you drive it they will give you a bunch of BS i am sure.

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Why do you think so?

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quote:

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Originally posted by Black88GT:

quote:

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Originally posted by Cobra5.0Jeep:

If you drive it they will give you a bunch of BS i am sure.

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Why do you think so?

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cause they might say, "it obviously isn't bad since you drove it"

Or they might put the blame on you cause you drove it

Your wife said it was running funny after the oil change? How does it run now?
 

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Posted by Joooestang66 (Member # 2828) on :
 
It sounded funny because the oil fill cap was off thus letting crank case gasses escape through the hole, causing the noise. The oil on the engine is what was flung up by the camshaft. It wouldnt cause any damage, just smoke from the oil on the exhuast manifold and maybe a CEL (I dont know Toyota's EGR system strategy). If it was your first LOF didnt the dealer give you a coupon book or something for a first free oil change? I think indy shops are bad for new vehicles because usually they aren't trained on how to work on newer vehicles. Not all vehicles are the same.
 

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Posted by 510_STANG (Member # 4252) on :
 
that sux
 

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Posted by BlackNGold (Member # 655) on :
 
I'd complain big time!...New hood liner, oil cap and have someone else steam clean the engine and have the dealer give a fresh oil change AND MAKE THEM PAY FOR IT!~....

If for some reason your engine blows up and the dealer wont cover a new engine because of a faulty oil change, then who's buying you a new engine?...YOU~!

BTW~I'm an ASE parts counterperson at Dublin Toyota...If you need anything shoot me a PM....

[ October 08, 2005, 07:49 PM: Message edited by: BlackNGold ]
 

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Posted by yohuallin (Member # 4452) on :
 
[QUOTE]Originally posted by Black88GT:
[QB] Hey I wanted to ask for some opinions..... My wife took her car into a local shop to get an oil change, and when she got home she told me the car didn't sound the same, so I went to investigate From looking at the pictures, where do I stand? This is a brand new car, the odometer reads 1532 right now. I tried to change the oil last weekend, but I couldn't get the stupid filter off, so I just added 4 qts. I figured a shop could do the first one for me, to loosen up the filter..... Go figure.

[QUOTE]

I work at oilstop, and we are always responsible for our actions, on the other side for example jiffy lube they are fucking shady.... good luck..
 

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Posted by 93redcobra (Member # 1344) on :
 
that sucks
 

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Posted by Black88GT (Member # 394) on :
 
I was planning something like this.... Im going to take it down first thing monday morning, and speak with the manager. If all goes well, Im going to tell him Im going to take it to Toyota and have them fix the hood liner, replace the cap, clean the motor, and a new oil change, (dirt might have fallen inside) Im not going to let this shop do anymore work on my car, even if its free. If they dont help me out Ill try to make some phone calls. What is "ARD" and "EPA"?They have numbers here on the recipt.
 

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Posted by Jdub07 (Member # 2728) on :
 
fuuuuck that...drive it all you want. What if its your only car and you have 3 kids or some shit. Do they expect you to sit home until they decide to open up shop again. Do they expect you to rent a car so you wont drive the car they fucked up? If so they should pay a rental fee. Either way its SO easy to see they did it. Car is brand new, there are clear records they did an oil change for you and you only live 4 miles from home which will show on the paperwork. Don't fret man they will take care of it for you. They'd be stupid not to.
 

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Posted by 2NSANE (Member # 2644) on :
 
This sounds damn familiar another guy I know has a Jetta 1.8T and took it to one of these places and overfilled his car with oil and it caused damages that the dealer had to fix and last I heard the speedy oil change place is still denying all responsability. what a bunch of poo heads
 

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Posted by 94gt (Member # 3060) on :
 
next time, do it in your own drive way... that way you know exactly what happened.
again, good luck and let us know what happened
 

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Posted by BlackDrop50 (Member # 1715) on :
 
High Street Auto is a crappy place, they dented my droptop and they don't know how to fix shit! Damn that sucks man, I would tell them they need to replace everything or you will contact the BAR, that is the only place that will do anything.
 

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Posted by Black88GT (Member # 394) on :
 

quote:

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Originally posted by BlackDrop50:
High Street Auto is a crappy place, they dented my droptop and they don't know how to fix shit! Damn that sucks man, I would tell them they need to replace everything or you will contact the BAR, that is the only place that will do anything.

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What exactly is the "bar" NM web page

[ October 09, 2005, 07:14 PM: Message edited by: Black88GT ]
 

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Posted by 1FAST89GT (Member # 5071) on :
 
jiffy lube did that to my wifes mits a few years back the cap fell while driving oil got everywhere. they tried to deny everything then offered a refund and a steamclean thats why u gotta do it yourself
 

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Posted by Avengeance (Member # 5163) on :
 
Damn.. good luck.. hopefully they wont pull the usuall bullshit and blame you for it.
 

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Posted by Black88GT (Member # 394) on :
 
Well I have to say the shop is taking complete responsibility and they are going to clean it all up and get me a new cap. He said if they cant clean the hoodliner, They will get me a new one. Ill have the wife take it in on weds, and wait with it. Im very pleased with their attitude and how they are trying to make it right. Ill let you guys know how it plays out
 

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Posted by hidnn.o.s. (Member # 1219) on :
 
Glad to hear they are stepping up
 

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Posted by 94gt (Member # 3060) on :
 

quote:

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Originally posted by hidnn.o.s.:
Glad to hear they are stepping up

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quote:

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Originally posted by 94gt:

quote:

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Originally posted by hidnn.o.s.:
Glad to hear they are stepping up

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hell yah! thats awesome that the shop stepped up!

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I remember when i first bought my Honda and took it for an oil change, week later i seen oil leaking underneath the engine so i thought i messed something up while driving so i took it back to the same oil change to get new oil put in (thought i was leaking too much) they told me that the Oil Filter was faulty so they replaced it for free and apologized for the inconvience (sp?) - Ive been using them ever since
 

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