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CUSTOMER SERVICCE CALL(FOR ALL OF US THAT DEAL W STUPID PEOPLE ALL DAY)
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[QUOTE]Originally posted by FoRdGiRl: [QB] CUSTOMER SERVICE CALL > > >This has got to be one of the funniest things I've heard of in a Long time. >I think this guy should have been promoted, not fired. This is a True phone >call from the Word Perfect Help line which was transcribed from a Recording >monitoring the customer care department. Needless to say the HelpDesk >employee was fired; however, he/she is currently suing the WordPerfect >organization for "Termination without Cause." This is actual Dialogue of a >former WordPerfect Customer Support employee. Now I know why they record >these conversations! > >"Ridge Hall computer assistance; may I help you?" > >"Yes, well, I'm having trouble with >WordPerfect." > >"What sort of trouble?" > >"Well, I was just typing along, and all of a sudden the words went away." > >"Went away?" > >"They disappeared." > >"Hmm. So what does your screen look like now?" > >"Nothing." > >"Nothing?" > >"It's blank, it won't accept anything when I type." > >"Are you still in WordPerfect, or did you get out?" > >"How do I tell?" > >"Can you see the C: prompt on the screen?" > >"What's a sea-prompt?" > >"Never mind, can you move your cursor around the screen?" > >"There isn't any cursor: I told you, it won't accept anything I type." > >"Does your monitor have a power indicator?" > >"What's a monitor?" > >"It's the thing with the screen on it that looks like a TV. Does it have a >little light >that tells you when it's on?" > >"I don't know." > >"Well, then look on the back of the monitor and find where the power cord >goes into it. Can you see that?" > >"Yes, I think so." > >"Great. Follow the cord to the plug, and tell me if it's plugged into the >wall." > >"Yes, it is." > >"When you were behind the monitor, did you notice that there were two >cables plugged into the back of it, not just one?" > >"No." > >"Well, there are. I need you to look back there again and find the other >cable." > >"Okay, here it is." > >"Follow it for me, and tell me if it's plugged securely into the back of >your computer." > >"I can't reach." > >"Uh huh. Well, can you see if it is?" > >"No." > >"Even if you maybe put your knee on something and lean way over?" > >"Oh, it's not because I don't have the right angle -- it's because it's >dark." > > > > >"Dark?" > >"Yes, the office light is off, and the only light I have is coming in from >the window." > >"Well, turn on the office light then." > >"I can't." > >"No? Why not?" > >"Because there's a power failure." > >"A power... A power failure? Aha, Okay, we've got it licked now. Do you >still have the boxes and manuals and packing stuff your computer came in?" > >"Well, yes, I keep them in the closet." > >"Good Go get them, and unplug your system and pack it up just like it was >when you got it. Then take it back to the store you bought it from." > >"Really? Is it that bad?" > >"Yes, I'm >afraid it is." > >"Well, all right then, I suppose. What do I tell them?" > >"Tell them you're too fucking stupid to own a computer." [/QB][/QUOTE]
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T O P I C R E V I E W
FoRdGiRl
Member # 6279
posted
CUSTOMER SERVICE CALL
>
>
>This has got to be one of the funniest things I've heard of in a Long time.
>I think this guy should have been promoted, not fired. This is a True phone
>call from the Word Perfect Help line which was transcribed from a Recording
>monitoring the customer care department. Needless to say the HelpDesk
>employee was fired; however, he/she is currently suing the WordPerfect
>organization for "Termination without Cause." This is actual Dialogue of a
>former WordPerfect Customer Support employee. Now I know why they record
>these conversations!
>
>"Ridge Hall computer assistance; may I help you?"
>
>"Yes, well, I'm having trouble with
>WordPerfect."
>
>"What sort of trouble?"
>
>"Well, I was just typing along, and all of a sudden the words went away."
>
>"Went away?"
>
>"They disappeared."
>
>"Hmm. So what does your screen look like now?"
>
>"Nothing."
>
>"Nothing?"
>
>"It's blank, it won't accept anything when I type."
>
>"Are you still in WordPerfect, or did you get out?"
>
>"How do I tell?"
>
>"Can you see the C: prompt on the screen?"
>
>"What's a sea-prompt?"
>
>"Never mind, can you move your cursor around the screen?"
>
>"There isn't any cursor: I told you, it won't accept anything I type."
>
>"Does your monitor have a power indicator?"
>
>"What's a monitor?"
>
>"It's the thing with the screen on it that looks like a TV. Does it have a
>little light
>that tells you when it's on?"
>
>"I don't know."
>
>"Well, then look on the back of the monitor and find where the power cord
>goes into it. Can you see that?"
>
>"Yes, I think so."
>
>"Great. Follow the cord to the plug, and tell me if it's plugged into the
>wall."
>
>"Yes, it is."
>
>"When you were behind the monitor, did you notice that there were two
>cables plugged into the back of it, not just one?"
>
>"No."
>
>"Well, there are. I need you to look back there again and find the other
>cable."
>
>"Okay, here it is."
>
>"Follow it for me, and tell me if it's plugged securely into the back of
>your computer."
>
>"I can't reach."
>
>"Uh huh. Well, can you see if it is?"
>
>"No."
>
>"Even if you maybe put your knee on something and lean way over?"
>
>"Oh, it's not because I don't have the right angle -- it's because it's
>dark."
>
>
>
>
>"Dark?"
>
>"Yes, the office light is off, and the only light I have is coming in from
>the window."
>
>"Well, turn on the office light then."
>
>"I can't."
>
>"No? Why not?"
>
>"Because there's a power failure."
>
>"A power... A power failure? Aha, Okay, we've got it licked now. Do you
>still have the boxes and manuals and packing stuff your computer came in?"
>
>"Well, yes, I keep them in the closet."
>
>"Good Go get them, and unplug your system and pack it up just like it was
>when you got it. Then take it back to the store you bought it from."
>
>"Really? Is it that bad?"
>
>"Yes, I'm
>afraid it is."
>
>"Well, all right then, I suppose. What do I tell them?"
>
>"Tell them you're too fucking stupid to own a computer."
two-gun kid
Member # 5891
posted
hahahahahahahaa
that person should be employee of the month
dynoguy
Member # 6457
posted
Thats the funniest damn thing i ever saw!!!!!!!!
I know exactly how he feels.
Norcalbmxer
Member # 235
posted
would be better if it was true
LIL MZ MISCHEIF
Member # 5585
posted
u should see some ppl tryin to arm their alarms... its the funniest crap sometimes... but i know how that feels ..... some ppl are just dumb!
1FAST89GT
Member # 5071
posted
lol
4.6 EATIN GM'S
Member # 1633
posted
50Reasons
Member # 6452
posted
hope thats not real
mustanggt5091
Member # 444
posted
HAHAHHAHA back in my Best Buy and Circuit City days I felt like saying that to so many people!!!!!!!!!!!!!!! I actually had a customer come in because his cup dispenser(CD) was broken and not poping out to hold his cofee!
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