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» Northern California Ford Owners     » Automotive   » General Talk   » AED? (Page 1)

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Author Topic: AED?
rmadison007
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I have heard many people who have had positive experiences with AED...I was wondering if there were any members who were not impressed or satisfied with the service they received for AED...
Posts: 533 | Registered: Oct 2008  |  :
LQ9SN95
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lmao i doubt that will ever happen. hands down to AED [worship]

Shaun and Drew are very good ppl and they were very patient with me and my car [patriot]

i plan to go back to them maybe in Feb for a intake manifold install and retune

[ November 25, 2009, 04:04 PM: Message edited by: SPTVENM ]

--------------------
http://www.fastgms-teamfast.com
http://www.facebook.com/aop.fresno?ref=ts&fref=ts
Lq9 swap
102 fast intake
Trick flow heads
T rex cam

Posts: 8031 | From: Fresno, Ca | Registered: Sep 2006  |  :
Gnari-Garage
CAFords OG
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I know this is going to turn out to be a AED worship post AGAIN! hahahaha

[worship] AED! Good job you guys, keep up the good work!

--------------------
2017 McLaren 570GT
2019 Audi S5
2017 Tundra 7" Lift, 37" Tires

Posts: 4017 | From: 916-sacramento | Registered: Aug 2003  |  :
2BlueGeeTees
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If you come away from AED unhappy either your standards are unbelievebly high and you need to go drive top fuel or funny car, or you're a broke ass bastard and need to stop trying to live a champagne diet on a beer budget.
Posts: 2316 | From: Vacaville | Registered: Jul 2004  |  :
LQ9SN95
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quote:
Originally posted by 707vibrantcobra93:
If you come away from AED unhappy either your standards are unbelievebly high and you need to go drive top fuel or funny car, or you're a broke ass bastard and need to stop trying to live a champagne diet on a beer budget.

lol im broke and i still find a way to get money to get my work done there and make the 2+ hr drive [Cool]

--------------------
http://www.fastgms-teamfast.com
http://www.facebook.com/aop.fresno?ref=ts&fref=ts
Lq9 swap
102 fast intake
Trick flow heads
T rex cam

Posts: 8031 | From: Fresno, Ca | Registered: Sep 2006  |  :
rmadison007
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You both must have been great customers who spent money with them...Do you think they would be cool guys if you did not spend money with them?...Do you think they would be rude and disrespectful if you weren't a customer...My point is, I have been shopping around for a tuner for the past couple of months after I was unsatisfied with my previous tuning experience...After trading numerous emails with AED about my tuning and engine problems I followed the detail instructions given to me to prepare my car to be retuned...I emailed the tuner to ask about injectors and he rudely replied to have me ask any more questions I had to my previous tuner...He had never before been rude or disrespectful so I inquired an found out that since I was not a customer and never bought products from AED that he did not have to earn or give me respect and that all help, respect, and knowledge is for potential and paying customers...With all the praise AED receives on CAfords I was not expecting this...I recently was praising them to some of my peers because I felt they went above and beyond for someone who was a potential customer and that I was planning on getting my card tuned by them...After this I will never be an AED customer...I should have listened to Albert and stayed away...It says alot about a business or person on how they treat people who don't spend money with them, because that is honest no money involved...
Posts: 533 | Registered: Oct 2008  |  :
50Reasons
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I know this sounds dumb but where exactly are they located

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50Reasons Car Club President
Daniel/50Reasons
http://youtu.be/n_UkDg_F4MQ
https://youtu.be/066xRvxKy-g

Posts: 9483 | From: Sacramento Ca | Registered: Jan 2006  |  :
venomous99
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Member # 1917

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this should get interesting... [Wink]

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MKII Q7
89LX

Posts: 4811 | From: dc | Registered: Oct 2002  |  :
70mach351
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Member # 7528

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I have never spent money with them, and drew and shaun have swapped sevral pm's with me never being rude, taking time to look up part numbers and let me know what i should run with my setup. maybe they just had a bad day. They seem like cool guys to me and have been nothing but helpful.

--------------------
70 Mach 1 gettin a make over
2001 Ford F250 Crew Cab 7.3

Posts: 1762 | From: EDH | Registered: Mar 2007  |  :
rmadison007
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quote:
Originally posted by 70mach351:
I have never spent money with them, and drew and shaun have swapped sevral pm's with me never being rude, taking time to look up part numbers and let me know what i should run with my setup. maybe they just had a bad day. They seem like cool guys to me and have been nothing but helpful.

They were cool until i told them i had got tuned by someone else recently...I have no problem until he told me he didn't have to respect me because i never bought products from him...At the end of the day respect me...customer or not!
Posts: 533 | Registered: Oct 2008  |  :
blown95svt
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quote:
Originally posted by 70mach351:
I have never spent money with them, and drew and shaun have swapped sevral pm's with me never being rude, taking time to look up part numbers and let me know what i should run with my setup. maybe they just had a bad day. They seem like cool guys to me and have been nothing but helpful.

+10000!!! good guys! and know there stuff. will help you out either way! [patriot] im taking my car there in a couple weeks [Big Grin]

--------------------
95 cobra blown 331 gr40 suspension
***NEED QUALITY WORK FOR HALF THE PRICE? I DO SIDE JOBS! PM FOR DETAILS***
www.norcalmotorcompany.com

Posts: 1434 | From: roseville | Registered: Jan 2009  |  :
Mr.Lucky
CAFords OG
Member # 1772

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Well In their defense I could understand giving out tons of help and advice to someone I'd hope to have become a customer of mine, only to have them take the advice I have to another tuner (that's what it sounds like, correct me if I'm wrong). I have swapped numerous emails with Shaun and I'm a fricken pest and indecisive. I've talked with him over many combo options over a 2 year period with my money being the only reason I haven't taken my car there. Even knowing my financial woes he's always been helpful and polite. Never rude even to a pest like me. -Joe

--------------------
95GT: Bolt ons.
Good sellers/buyers: Stangs R Us, 1SicGt, sn4bwc, racsirx, WickedStang, Autumnstang97, cali95gt

Posts: 4197 | From: Manteca | Registered: Sep 2002  |  :
Jaejae5.0
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this should be entertaining [Razz]

--------------------
1987 notchback h/c/i 302 & 70mm turbo SOLD

2000 camaro ss cam only

Posts: 4890 | From: the combustion chamber | Registered: Oct 2007  |  :
DLo
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I've spoken to both Shaun and Drew at AED for extended amounts of time - over the phone, PMs, and emails. I've never been treated rudely, and I've never even spent a single dime with them. I plan on bringing my car there when my broke ass can afford it.

Seeing as how you feel like you were treated rudely through email, is there a chance that one of you took it the wrong way? Reading text instead of hearing words can come off differently. I find it hard to believe too since they've both received such good feedback from people on and off this forum. Either way, good luck, and I hope the issue gets worked out. [patriot]

--------------------
94 GT

Posts: 1876 | From: Bay Area, CA | Registered: Oct 2005  |  :
rmadison007
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quote:
Originally posted by bottled95GT??:
Well In their defense I could understand giving out tons of help and advice to someone I'd hope to have become a customer of mine, only to have them take the advice I have to another tuner (that's what it sounds like, correct me if I'm wrong). I have swapped numerous emails with Shaun and I'm a fricken pest and indecisive. I've talked with him over many combo options over a 2 year period with my money being the only reason I haven't taken my car there. Even knowing my financial woes he's always been helpful and polite. Never rude even to a pest like me. -Joe

I did not contact him until after i had my car tuned somewhere else...I had previously briefly inquired about a tune but never got any help or advice...And up until recently he was very helpful and polite...I have no problem with AED not helping me, but dont be rude and disrespectful...I wasn't never disrespectful or rude when asking my questions and always thanked him for his time...I just know I am not the only one who feels that only treating paying or potential customers with respect is not appropriate...I might be the only person on this website not pro AED...
Posts: 533 | Registered: Oct 2008  |  :
Jaejae5.0
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yea rmadison007 just cause your car is slow and isnt worth anything! [Wink]

--------------------
1987 notchback h/c/i 302 & 70mm turbo SOLD

2000 camaro ss cam only

Posts: 4890 | From: the combustion chamber | Registered: Oct 2007  |  :
BIGBALLFACTOR
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quote:
Originally posted by rmadison007:
quote:
Originally posted by bottled95GT??:
Well In their defense I could understand giving out tons of help and advice to someone I'd hope to have become a customer of mine, only to have them take the advice I have to another tuner (that's what it sounds like, correct me if I'm wrong). I have swapped numerous emails with Shaun and I'm a fricken pest and indecisive. I've talked with him over many combo options over a 2 year period with my money being the only reason I haven't taken my car there. Even knowing my financial woes he's always been helpful and polite. Never rude even to a pest like me. -Joe

I did not contact him until after i had my car tuned somewhere else...I had previously briefly inquired about a tune but never got any help or advice...And up until recently he was very helpful and polite...I have no problem with AED not helping me, but dont be rude and disrespectful...I wasn't never disrespectful or rude when asking my questions and always thanked him for his time...I just know I am not the only one who feels that only treating paying or potential customers with respect is not appropriate...I might be the only person on this website not pro AED...
were your prove that they were rude to you an quite hiding behind your screen name an say who you are b/c everybody here know who aed is
Posts: 6908 | From: okc | Registered: Dec 2006  |  :
rmadison007
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quote:
Originally posted by DLo:
I've spoken to both Shaun and Drew at AED for extended amounts of time - over the phone, PMs, and emails. I've never been treated rudely, and I've never even spent a single dime with them. I plan on bringing my car there when my broke ass can afford it.

Seeing as how you feel like you were treated rudely through email, is there a chance that one of you took it the wrong way? Reading text instead of hearing words can come off differently. I find it hard to believe too since they've both received such good feedback from people on and off this forum. Either way, good luck, and I hope the issue gets worked out. [patriot]

My original question
"Can I start my car using 60lb injectors and calibrated Mass air? Or do I need it tuned to take out fuel at start up? I have it tuned to 42lb injectors and calibrated mass air right now…."

His Responses
"Why don't you ask your tuner."

"Let me know when you are ready to be a paying AED customer. My time and knowledge is valuable"

"Definition of a customer:
http://en.wikipedia.org/wiki/Customer


You were a Potential Customer for a tune. Therefore I gave you all the information you asked for. It was my understanding you were getting the car ready to bring it to me to tune. Once you went with another tuner, you were no longer a Potential Customer for a Tune.....nor were you an actual AED Customer since we've never done work for you, nor sold you any products.


Had you been an AED Customer, I would have done my best to earn your Respect, and perhaps you would have earned mine.


Respect is earned, not given."


You be the judge...

Posts: 533 | Registered: Oct 2008  |  :
Jaejae5.0
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quote:
Originally posted by fasthatch:
quote:
Originally posted by rmadison007:
quote:
Originally posted by bottled95GT??:
Well In their defense I could understand giving out tons of help and advice to someone I'd hope to have become a customer of mine, only to have them take the advice I have to another tuner (that's what it sounds like, correct me if I'm wrong). I have swapped numerous emails with Shaun and I'm a fricken pest and indecisive. I've talked with him over many combo options over a 2 year period with my money being the only reason I haven't taken my car there. Even knowing my financial woes he's always been helpful and polite. Never rude even to a pest like me. -Joe

I did not contact him until after i had my car tuned somewhere else...I had previously briefly inquired about a tune but never got any help or advice...And up until recently he was very helpful and polite...I have no problem with AED not helping me, but dont be rude and disrespectful...I wasn't never disrespectful or rude when asking my questions and always thanked him for his time...I just know I am not the only one who feels that only treating paying or potential customers with respect is not appropriate...I might be the only person on this website not pro AED...
were your prove that they were rude to you an quite hiding behind your screen name an say who you are b/c everybody here know who aed is
yea show us your face wimp!

--------------------
1987 notchback h/c/i 302 & 70mm turbo SOLD

2000 camaro ss cam only

Posts: 4890 | From: the combustion chamber | Registered: Oct 2007  |  :
rmadison007
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Member # 8670

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quote:
Originally posted by fasthatch:
quote:
Originally posted by rmadison007:
quote:
Originally posted by bottled95GT??:
Well In their defense I could understand giving out tons of help and advice to someone I'd hope to have become a customer of mine, only to have them take the advice I have to another tuner (that's what it sounds like, correct me if I'm wrong). I have swapped numerous emails with Shaun and I'm a fricken pest and indecisive. I've talked with him over many combo options over a 2 year period with my money being the only reason I haven't taken my car there. Even knowing my financial woes he's always been helpful and polite. Never rude even to a pest like me. -Joe

I did not contact him until after i had my car tuned somewhere else...I had previously briefly inquired about a tune but never got any help or advice...And up until recently he was very helpful and polite...I have no problem with AED not helping me, but dont be rude and disrespectful...I wasn't never disrespectful or rude when asking my questions and always thanked him for his time...I just know I am not the only one who feels that only treating paying or potential customers with respect is not appropriate...I might be the only person on this website not pro AED...
were your prove that they were rude to you an quite hiding behind your screen name an say who you are b/c everybody here know who aed is
My screen name is my name Mr. "Fasthatch"...You can call me Mr. Madison...If we have not had the pleasure meeting each other come to Jae Jae's house any time and ask for me...I have met a few people from this board, but not all..
Posts: 533 | Registered: Oct 2008  |  :
BULLITTMAN
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Sounds to me like a total misunderstanding...Shaun and Drew are more than helpful to non-customers. I asked tons of questions before I became a customer and Shaun answered every one in full detail. I e-mailed and spoke to him on the phone, and as busy as he was, always took the time to explain things to me...Why don't you post this so-called rude e-mail?

--------------------
R.I.P Little Bro Willie Guzman (5LTRSVT) 4/24/87 - 11/23/12
01 Bullitt #3102 Stroked and blown
Built and tuned by Shaun at AED
14 Fiesta ST

Posts: 1354 | From: San Jose | Registered: Jun 2008  |  :
rmadison007
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Member # 8670

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quote:
Originally posted by BULLITTMAN:
Sounds to me like a total misunderstanding...Shaun and Drew are more than helpful to non-customers. I asked tons of questions before I became a customer and Shaun answered every one in full detail. I e-mailed and spoke to him on the phone, and as busy as he was, always took the time to explain things to me...Why don't you post this so-called rude e-mail?

i did look above
Posts: 533 | Registered: Oct 2008  |  :
LQ9SN95
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Member # 7080

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quote:
Originally posted by 70mach351:
I have never spent money with them, and drew and shaun have swapped sevral pm's with me never being rude, taking time to look up part numbers and let me know what i should run with my setup. maybe they just had a bad day. They seem like cool guys to me and have been nothing but helpful.

+1 even when i still had not takin my car to them, they would answer all questions i had.

--------------------
http://www.fastgms-teamfast.com
http://www.facebook.com/aop.fresno?ref=ts&fref=ts
Lq9 swap
102 fast intake
Trick flow heads
T rex cam

Posts: 8031 | From: Fresno, Ca | Registered: Sep 2006  |  :
BULLITTMAN
¯
Member # 8468

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quote:
Originally posted by rmadison007:
quote:
Originally posted by DLo:
I've spoken to both Shaun and Drew at AED for extended amounts of time - over the phone, PMs, and emails. I've never been treated rudely, and I've never even spent a single dime with them. I plan on bringing my car there when my broke ass can afford it.

Seeing as how you feel like you were treated rudely through email, is there a chance that one of you took it the wrong way? Reading text instead of hearing words can come off differently. I find it hard to believe too since they've both received such good feedback from people on and off this forum. Either way, good luck, and I hope the issue gets worked out. [patriot]

My original question
"Can I start my car using 60lb injectors and calibrated Mass air? Or do I need it tuned to take out fuel at start up? I have it tuned to 42lb injectors and calibrated mass air right now…."

His Responses
"Why don't you ask your tuner."

"Let me know when you are ready to be a paying AED customer. My time and knowledge is valuable"

"Definition of a customer:
http://en.wikipedia.org/wiki/Customer


You were a Potential Customer for a tune. Therefore I gave you all the information you asked for. It was my understanding you were getting the car ready to bring it to me to tune. Once you went with another tuner, you were no longer a Potential Customer for a Tune.....nor were you an actual AED Customer since we've never done work for you, nor sold you any products.


Had you been an AED Customer, I would have done my best to earn your Respect, and perhaps you would have earned mine.


Respect is earned, not given."


You be the judge...

Like I said it seems to be a misunderstanding, It looks like he thought you asked all these questions and went to another tuner instead of coming to him. I bet if you call him and stop trying to cause shit on this forum everything would be straightened out. Give whoever you e-mailed a call, they are both stand up guys.

--------------------
R.I.P Little Bro Willie Guzman (5LTRSVT) 4/24/87 - 11/23/12
01 Bullitt #3102 Stroked and blown
Built and tuned by Shaun at AED
14 Fiesta ST

Posts: 1354 | From: San Jose | Registered: Jun 2008  |  :
BIGBALLFACTOR
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Member # 7277

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quote:
Originally posted by rmadison007:
quote:
Originally posted by BULLITTMAN:
Sounds to me like a total misunderstanding...Shaun and Drew are more than helpful to non-customers. I asked tons of questions before I became a customer and Shaun answered every one in full detail. I e-mailed and spoke to him on the phone, and as busy as he was, always took the time to explain things to me...Why don't you post this so-called rude e-mail?

i did look above
look like only part of the e mails why not post all of them an maybe we can read the real story
Posts: 6908 | From: okc | Registered: Dec 2006  |  :


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